employer cover photo
employer logo
employer logo

London Computer Systems

Engaged Employer

London Computer Systems reviews about "training"

85% positive business outlook

Reviews by job title

23 reviews
4.0
Jan 24, 2021
Recommend
CEO approval
Business Outlook

Pros

They need you to be up to speed when speaking to customers and for the most part, you are well supported as you learn the ropes. Busy times can be stressful, but people are generally very helpful.

Cons

Restrictive environment like a typical helpdesk. You may not get lunch break until late if you are on a long call. Pay is a little low for what you are expected to handle.

avatar
London Computer Systems Response
5y
Thanks for your feedback!
5.0
Mar 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Ethical company, cohesive team, welcoming atmosphere, ability to move to different areas, continuous training, great people.

Cons

Lack of Job Flexibility hours days times

avatar
London Computer Systems Response
5y
Thanks for your feedback. We are lucky to have you on the LCS team!
2.0
Mar 4, 2018
Recommend
CEO approval
Business Outlook

Pros

-Good training -Nice office -Overall good intentions

Cons

-The follow-through of upper management's vision -Not enough support for Tier 1 -Very odd promotion requirements -Culture

avatar
London Computer Systems Response
8y
We are always looking for feedback on how we can improve. Thanks for sharing your review.
2.0
Oct 17, 2017

Bad Communication, Poor Leadership, No Training outside new hire

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The CEO himself is a very nice guy who seems to care about his employees Most of the staff is great. Business Casual Environment Nice New Building

Cons

Certain high level managers feel like they have to approve or be apart of everything, but then are always so busy it is hard to get things approved which causes slowdowns. Some Team Leads are inexperienced and lack basic leadership qualities and the ability to communicate effectively. While steps have been made to improve company wide communication and it is much better. There is still a lack of communication between key departments, from managers and team leads down to staff, etc. Advanced Training is non existent. They have GREAT new hire training and have done an amazing job making this both interesting and useful, however, training on things that are more specialized and require outside sources is nonexistent and not available. This results in many lost hours scraping the internet for anything of use when some problems arise or spending your own time and money to seek out the training needed to do your job.

avatar
London Computer Systems Response
8y
Thank you for sharing your experience. Since LCS has grown quickly it can be difficult to find qualified and trained employees to fill all roles within the organization. However, we continue to work with all of our managers and team leads to ensure our employees have the best possible experience. We have worked very hard to create a new hire training program that is impactful and engaging to our employees. We also continue to release ongoing and advanced training on a regular basis. While we continue to develop our internal training we also offer external training options for employees through conferences, workshops, educational seminars, and online training options. We are sorry that LCS didn’t end up being your long-term home and we wish you success in achieving your future career goals.
5.0
Jan 31, 2017
Recommend
CEO approval
Business Outlook

Pros

LCS is a growing and productive company. They have great software and amazing support for their customers. It has been a joy working for them, feeling appreciated for the job that I do, and making our customer's lives better in the process. Their training program for new hires is top notch and really gets new employees ramped up quickly and efficiently.

Cons

If there is one thing I would improve at LCS, it would be that once the training is over, there is not a whole lot of documentation for the job at hand. It is very much a tribal knowledge sort of thing where you just learn the ins and outs. While there are plenty of resources to turn to, sometimes the process documentation can be lacking.

avatar
London Computer Systems Response
9y
Thanks for your feedback. We have an expanding documentation and training team that is working really hard to put more of these items in place. We are so glad to have you as a member of the team!
5.0
Jun 6, 2018

Great Experience

Recommend
CEO approval
Business Outlook

Pros

Beautiful Building - Great Training Program - Building Perks (Free gym, coffee, kitchen machines) - Friendly Staff - Very customer/employee focused

Cons

Pay is average for my internship

avatar
London Computer Systems Response
8y
We are glad you enjoyed your internship with LCS. We are happy to have you as a member of our team!
5.0
Mar 14, 2018

I love my job

Recommend
CEO approval
Business Outlook

Pros

-As a growing company, there is plenty of opportunity for growth. -Great leadership (at least in my department). -The company invests in my skills and role through paid training and membership to a professional organization. While I haven't attended conferences yet, they've been in discussions and I trust that in time LCS will further invest in me and my role. -A beautiful new building and grounds. -A "Donuts with Dave" is hosted annually in which Dave, the CEO, meets with a group of about 20 people and each person is given time to discuss ideas and issues. Dave will answer questions and respond to each person. Over the years, these meetings have produced a lot of change and improvements. -The Wellness and Social Committees make sure to host events that drive interaction and involvement from employees. One of my favorite things is having a different food truck visit every two weeks.

Cons

-It's not an issue for me, but there is not a formal short-term disability benefit (that maternity leave typically falls under). LCS did enact Paid Medical Leave (PML) which recognizes prolonged sickness and FMLA situations. The drawback is that there is a 5-day waiting period in which you much use Paid Time Off (PTO) before you can begin using PML. Further, the accrual rate is 1.24 hours per pay period (4 days annually). This means that you have to work 5 years before you could actually have a 6-week paid paternity leave. This is not an issue for me, but I do think it's a little behind the times.

avatar
London Computer Systems Response
8y
Thanks for your review, we are happy to have you as a member of the team. We love our "Donuts with Dave" sessions and actually instituted our Paid Medical Leave (PML) time based on feedback from those meetings. Our PML time does have a one week waiting period, just like a majority of short term disability plans. Our employees earn 5 days of PML each year and they roll over from year to year. The thing we love about our PML time is that it pays employees 100% of their pay while on a qualifying leave instead of just a percentage of your pay like many short term disability plans.
Viewing 4 - 6 of 23 Reviews

Glassdoor has 168 London Computer Systems reviews submitted anonymously by London Computer Systems employees. Read employee reviews and ratings on Glassdoor to decide if London Computer Systems is right for you.