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Loya Insuance Group

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Loya Insuance Group reviews

2.6

25% would recommend to a friend

(465 total reviews)

Fred Loya Jr

23% approve of CEO

23% positive business outlook

Loya Insuance Group has an employee rating of 2.6 out of 5 stars, based on 465 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Loya Insuance Group employee rating is 28% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

465 reviews
1.0
Aug 10, 2016
Recommend
CEO approval
Business Outlook

Pros

*Training *Some great co-workers *Office opens at 9am *You get a Sunday off *You get to meet some great customers

Cons

*Every "CSR" they hire must sign a legal document and make you do direct deposit because they do not print checks out anymore, well here is the reason why, this is done so they can SHORT PAY you if you make a mistake by selling a customer a policy that should've cost the customer much more in the first place. This can happen with "the discounts or customer's personal relationship status." Rather than the CSR informing the customer the policy went up because they did not qualify for one or more of the discounts. FL will short pay your pay check the difference in order to make up money lost, because you must have applied a discount or wrong relationship status for the customer when you sold them the policy. They will short pay you the difference from the cost of that incorrect init quote you gave for as long as that customer keeps the policy (6 or 12 month policy) active. *NO OVERTIME & NO COMMISSION FOR POLICY'S YOU'VE SOLD. *No bonuses or incentives. *Your schedule fluctuates it's never a steady schedule. * No milage reimbursement, when they send you to make a late night DAILY deposit as soon as you finish cleaning the office and lock it up for the day, also no milage reimbursement if they send you to another location to clover a no show at that other location. * You're constantly being monitored by live video cameras and microphones, not one camera but serval throughout the business. *Constant cold calling through the entire day unless you have a customer at your desk. *You also have to market the business with flyers or with other marketing ideas that would be beneficial towards the company but do not get paid for that.

2.0
Jun 30, 2016
Recommend
CEO approval
Business Outlook

Pros

The customers were friendly and easy to talk to. Coworkers became good friends. Fast paced fun when not overwhelmed. You lear alot. Good place to get your feet wet in insurance.

Cons

Waaaayyy overworked and underpaid. We work harder than other offices from other areas but due to our loss ratio being so high we will NEVER bonus while people who work in slower offices get paid way more than we did at one of the busiest offices in Los Angeles. We worked HARD and get paid $12/hour speaking English/Spanish doing alot of work and being professional at all times.

Viewing 25 - 27 of 465 Reviews

Glassdoor has 471 Loya Insuance Group reviews submitted anonymously by Loya Insuance Group employees. Read employee reviews and ratings on Glassdoor to decide if Loya Insuance Group is right for you.