MICROS Systems reviews

Employee are treated like naughty children and paid like them too. Here is a great example: The CEO at least once counted cars in the parking lot at 8AM. Noticing that too many people were not there or still rolling in he walked the floors looking for the empty cubicles. He then chastised the managers at the Help Desk where the most desks were empty. This would be the 24/7 365 help desk, where only a fraction of the employees actually come in at 8am Mon-Fri.

Your every task will be micro managed. Google allows 20% of an employees time to be used for finding ways to improve things. Micros never improves because they don't want employees to have time to do anything. This idea from google would not be adopted at Micros because they operate in an environment that is 4 or 5 decades old. Employees are treated terribly. You must work 8-5 with lunch from 12-1 with no consideration for flex hours. The corporate policy is that telecommuting is strictly forbidden. Numerous studies show telecommuting is advantageous for employers but they are too dumb to listen. Companies in the area allow these types of benefits, so Micros fails to get good employees. Employees work extremely hard but do not get raises or bonuses. They hire the lowest caliber employee because they offer the lowest salary. Also they do not pay well enough to retain their best and smartest employees. It's a revolving door, and knowledge is constantly leaving the company because there is no internal intranet or process for retaining knowledge. No internal processes or documentation to help new or existing employees. Apparently the CEO does not value documentation, and I have heard this many times. I have worked at Micros three years and I am one of the most senior people here. That is an awful culture if there ever was one. Developers who have been around for 6 months are making decisions that are made by seasoned product management teams at other companies. Employees who work here for three months get to train new hires, so no one knows anything. The blind leads the blind.