Is Madison Square Garden a good company to work for?

Madison Square Garden has an overall rating of 3.4 out of 5, based on over 1,115 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 42% of employees would recommend working at Madison Square Garden to a friend and 41% have a positive outlook for the business. The best reviews about Madison Square Garden have been left by employees working as Student Associate , Intern and Guest Experience Representative .

Does Madison Square Garden pay their employees well?

According to anonymously submitted Glassdoor reviews, Madison Square Garden employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Madison Square Garden. This rating has been stable over the past 12 months.

How satisfied are employees working at Madison Square Garden?

42% of Madison Square Garden employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Madison Square Garden 2.9 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Madison Square Garden?

Student Associate (94) , Intern (34) , Manager (28) , Cashier (21) , Guest Experience Representative (21) , Coordinator (17) , Bartender (16) , Director (16) , Account Executive (15) , Guest Service Representative (14) , Tour Guide (9) , Usher (9) , Analyst (8) , Anonymous (7) , Sales Associate (7)

What are the pros of working at Madison Square Garden according to real employee reviews?

"if you end up in the right department you will work with some really great people." ((in 94 reviews)); "pay is good and hours" ((in 57 reviews)); "Health benefits are good and PTO got better towards the end of my time there." ((in 38 reviews)); "Great Coworkers and fast paced environment" ((in 18 reviews)); "Fun work environment" ((in 17 reviews))

What are the cons of working at Madison Square Garden according to real employee reviews?

"There's definitely a great deal of inequality and poor management at the top." ((in 51 reviews)); "hours are long and little" ((in 31 reviews)); "based culture with high turnover." ((in 24 reviews)); "No work life balance at this company" ((in 22 reviews)); "Upper Management and Executive level employees are closed minded and right out of the dark ages across the board." ((in 17 reviews))

What are employees saying about Madison Square Garden layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Madison Square Garden layoffs and their outlook for job security at Madison Square Garden in 2026.

What are the top reviewed Madison Square Garden locations?

New York , Las Vegas , Burbank , Brooklyn , Chicago , Bronx , San Francisco , Madison , Los Angeles , Miami , Atlanta , Clifton , Hoboken , Newark , Sayreville , Union City , Saint Louis , Centerport , College Point , Jamaica , Manhasset , New City , Pomona , Rego Park , Rosedale , Saint Albans , White Plains , New York Mills , Milwaukee , Charlotte

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Madison Square Garden

Madison Square Garden reviews

3.4

42% would recommend to a friend

(858 total reviews)

James Dolan

25% approve of CEO

41% positive business outlook

Ratings by category

3.7

Compensation and benefits

3.3

Diversity & inclusion

2.9

Work/Life balance

2.7

Culture & values

2.7

Senior management

2.7

Career opportunities

Madison Square Garden has an employee rating of 3.4 out of 5 stars, based on 858 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Madison Square Garden employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

858 reviews

2.0

Jun 30, 2015

Sports

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Access to some of the best talent and properties in sports. Well respected training externally; Great stepping stone to next opportunity.

Cons

Terrible work environment. Nobody knows what is going on or what direction the company is going, including most senior leadership. Incredible amount of employee turnover over the last 20 years. Lack of understanding of the digital. Red tape; challenge to get anything done.

1.0

Mar 22, 2015

Awful Management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Physically a cool place to go to work

Cons

The family who runs all of Madison Square Garden is corrupt and does whats best for them, not for everyone else

1.0

Jan 25, 2015

Money Hungry

Arena

Recommend

CEO approval

Business Outlook

Pros

Fans and Guests - Event set ups are interesting and neat- a lot of really great people work at MSG Plenty of work/life balance cause you won't get enough hours to make your wife/family feel as if you work too much - they help make sure you never will

Cons

Low pay - severe schedule cuts (1-2-3) days while they hire more people in dept = no benefits. Managers across all depts. play serious favorites game so a lot of really NOT great people get away with really bad actions and behaviors towards coworkers. The people who create the magic at MSG are the most neglected and badly treated workers

Viewing 61 - 63 of 858 Reviews

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Jobs at Madison Square Garden

Uniform Attendant (Part-Time)

Employee Service Center Representative (Part-Time) - Sphere

Guest Experience Representative (Part-Time)

F&B Warehouse Worker (Part-Time)

Beverage Operations/Bar Porter (Part-Time)

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Madison Square Garden

Madison Square Garden reviews

Ratings by category

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Sports

Awful Management

Money Hungry

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