Is Madison Square Garden a good company to work for?

Madison Square Garden has an overall rating of 3.4 out of 5, based on over 1,115 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 42% of employees would recommend working at Madison Square Garden to a friend and 41% have a positive outlook for the business. The best reviews about Madison Square Garden have been left by employees working as Student Associate , Intern and Guest Experience Representative .

Does Madison Square Garden pay their employees well?

According to anonymously submitted Glassdoor reviews, Madison Square Garden employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Madison Square Garden. This rating has been stable over the past 12 months.

How satisfied are employees working at Madison Square Garden?

42% of Madison Square Garden employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Madison Square Garden 2.9 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Madison Square Garden?

Student Associate (94) , Intern (34) , Manager (28) , Cashier (21) , Guest Experience Representative (21) , Coordinator (17) , Bartender (16) , Director (16) , Account Executive (15) , Guest Service Representative (14) , Tour Guide (9) , Usher (9) , Analyst (8) , Anonymous (7) , Sales Associate (7)

What are the pros of working at Madison Square Garden according to real employee reviews?

"if you end up in the right department you will work with some really great people." ((in 94 reviews)); "pay is good and hours" ((in 57 reviews)); "Health benefits are good and PTO got better towards the end of my time there." ((in 38 reviews)); "Great Coworkers and fast paced environment" ((in 18 reviews)); "Fun work environment" ((in 17 reviews))

What are the cons of working at Madison Square Garden according to real employee reviews?

"There's definitely a great deal of inequality and poor management at the top." ((in 51 reviews)); "hours are long and little" ((in 31 reviews)); "based culture with high turnover." ((in 24 reviews)); "No work life balance at this company" ((in 22 reviews)); "Upper Management and Executive level employees are closed minded and right out of the dark ages across the board." ((in 17 reviews))

What are employees saying about Madison Square Garden layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Madison Square Garden layoffs and their outlook for job security at Madison Square Garden in 2026.

What are the top reviewed Madison Square Garden locations?

New York , Las Vegas , Burbank , Brooklyn , Chicago , Bronx , San Francisco , Madison , Los Angeles , Miami , Atlanta , Clifton , Hoboken , Newark , Sayreville , Union City , Saint Louis , Centerport , College Point , Jamaica , Manhasset , New City , Pomona , Rego Park , Rosedale , Saint Albans , White Plains , New York Mills , Milwaukee , Charlotte

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Madison Square Garden

Madison Square Garden reviews

3.4

42% would recommend to a friend

(858 total reviews)

James Dolan

25% approve of CEO

41% positive business outlook

Ratings by category

3.7

Compensation and benefits

3.3

Diversity & inclusion

2.9

Work/Life balance

2.7

Culture & values

2.7

Senior management

2.7

Career opportunities

Madison Square Garden has an employee rating of 3.4 out of 5 stars, based on 858 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Madison Square Garden employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

858 reviews

3.0

Jan 21, 2015

Good brand, Too many VPs

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It's a good brand to have on the resume. Annual raises (small, but better than nothing), education reimbursement, holiday bonus, decent vacation days. Overall good people. Departments care about the people in them.

Cons

Very corporate, a lot of internal politics. Very hard to get promoted, little structure within departments. A lot of top management fighting for power, leaves more work on the lower levels and more ambiguity. A lot of obstacles to get simple approvals.

2.0

Sep 12, 2014

MSG Media is not the easiest place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People (excluding Senior Management) are very good to work with and are good at their jobs. The television programming is excellent.

Cons

Senior Leadership is incredibly lacking and unskilled in creating a company culture that is either positive or inspiring. Rage and fear are the key motivation techniques employed to drive results. I've never worked at a company where morale is lower across the board than this one. There is zero opportunity for growth or advancement. The company does not pay fair market value and does not invest in growing leaders from their rank and file, unless you are related to or friendly with ownership (Dolan Family.)

2.0

Jan 24, 2014

If you want to work for The Man...

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Perks come along with working for a venue.

Cons

Unbelievably Corporate, and not in a good way.

Viewing 64 - 66 of 858 Reviews

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Jobs at Madison Square Garden

Guest Experience Representative (Part-Time)

Employee Service Center Representative (Part-Time) - Sphere

Senior HRIS Analyst - Greenhouse

Senior Technical Developer

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Madison Square Garden

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Ratings by category

Ratings by demographic groups

Reviews by job title

Good brand, Too many VPs

MSG Media is not the easiest place to work

If you want to work for The Man...

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