Is Madison Square Garden a good company to work for?

Madison Square Garden has an overall rating of 3.4 out of 5, based on over 1,115 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 42% of employees would recommend working at Madison Square Garden to a friend and 41% have a positive outlook for the business. The best reviews about Madison Square Garden have been left by employees working as Student Associate , Intern and Guest Experience Representative .

Does Madison Square Garden pay their employees well?

According to anonymously submitted Glassdoor reviews, Madison Square Garden employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Madison Square Garden. This rating has been stable over the past 12 months.

How satisfied are employees working at Madison Square Garden?

42% of Madison Square Garden employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Madison Square Garden 2.9 out of 5 for work life balance, 2.7 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Madison Square Garden?

Student Associate (94) , Intern (34) , Manager (28) , Cashier (21) , Guest Experience Representative (21) , Coordinator (17) , Bartender (16) , Director (16) , Account Executive (15) , Guest Service Representative (14) , Tour Guide (9) , Usher (9) , Analyst (8) , Anonymous (7) , Sales Associate (7)

What are the pros of working at Madison Square Garden according to real employee reviews?

"if you end up in the right department you will work with some really great people." ((in 96 reviews)); "pay is good and hours" ((in 56 reviews)); "There offer pretty good Benefits for employees who are eligible." ((in 35 reviews)); "fun work environment" ((in 19 reviews)); "Great Coworkers and fast paced environment" ((in 19 reviews))

What are the cons of working at Madison Square Garden according to real employee reviews?

"There's definitely a great deal of inequality and poor management at the top." ((in 52 reviews)); "hours are long and little" ((in 32 reviews)); "No Work life balance sometimes" ((in 23 reviews)); "based culture with high turnover." ((in 23 reviews)); "Upper Management and Executive level employees are closed minded and right out of the dark ages across the board." ((in 18 reviews))

What are employees saying about Madison Square Garden layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Madison Square Garden layoffs and their outlook for job security at Madison Square Garden in 2026.

What are the top reviewed Madison Square Garden locations?

New York , Las Vegas , Burbank , Brooklyn , Chicago , Bronx , San Francisco , Madison , Los Angeles , Miami , Atlanta , Clifton , Hoboken , Newark , Sayreville , Union City , Saint Louis , Centerport , College Point , Jamaica , Manhasset , New City , Pomona , Rego Park , Rosedale , Saint Albans , White Plains , New York Mills , Milwaukee , Charlotte

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Madison Square Garden

Madison Square Garden reviews

3.4

42% would recommend to a friend

(858 total reviews)

James Dolan

25% approve of CEO

41% positive business outlook

Ratings by category

3.7

Compensation and benefits

3.3

Diversity & inclusion

2.9

Work/Life balance

2.7

Culture & values

2.7

Senior management

2.7

Career opportunities

Madison Square Garden has an employee rating of 3.4 out of 5 stars, based on 858 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Madison Square Garden employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

858 reviews

2.0

Nov 22, 2011

Do not work here if you're looking for extra money.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get to see free concerts or shows only if you work that particular show and It's a very beautiful environment to work.

Cons

You only work if there's a show. Most times, you'll work only 4 shows in one month or none at all for several months and every now and then you'll get a month when there's a show everyday. You will work on average of about 3-4 hours for every show you do work. Also contrary to popular belief, well at least for this theater, there are no benefits. This position is the face of the company and has the most interaction with the public, however you will not get comp or discounted tickets. Merchandise, Security, Bartenders, and Management have these perks. I don't know why Ushers are not included. The Ushers are underpaid compared to all other departments within the company and COMPARED to similar positions at other theaters.

1.0

Nov 3, 2011

Demeaning, treated as incompetent after more than 20+ years

Human resources

Recommend

CEO approval

Business Outlook

Pros

The people are one of the most talented, professional individuals supported an organization they deem as iconic.

Cons

The recent introduction of a new Head of HR with little to no experience in knowing how to run a department in an organization of this magnitude. HR management continues to be a hinderence in promoting employee progression, retention and keeping management from being able to manage their individual departments. New HR Head treating its employees as incompetent wihout promoting development..

3.0

Aug 24, 2011

Can be fun, hectic, exciting and overwhelming

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It's an exciting place to work and you get to partake in a lot of the action around 34th Street. When you have droves of people coming to see shows nearly nightly, you will most certainly have excitement and a story to tell by the time you leave work. It's a major entertainment company so there is a lot of possible opportunities for moving around departments. If you are in to live entertainment and sports, you'll definitely learn a great deal from working there and have the perks to see some of the events.

Cons

They are closed for renovations and will be for the next three summers out of the year so employment is rather unstable at the moment. The hours are very long and erratic... at least with my position, they schedule you for early or late shifts and you never know what your schedule will be until the prior week. Because of the nature of the workplace, you are on your feet quite a lot which can be exhausting. Also because of the nature of the entertainment industry, you naturally might end up working a lot of evenings and holidays including Christmas, Thanksgiving and New Years.

Viewing 835 - 837 of 858 Reviews

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Do not work here if you're looking for extra money.

Demeaning, treated as incompetent after more than 20+ years

Can be fun, hectic, exciting and overwhelming

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