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Madison Square Garden

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Madison Square Garden reviews

3.4

42% would recommend to a friend

(858 total reviews)
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James Dolan

25% approve of CEO

41% positive business outlook

Madison Square Garden has an employee rating of 3.4 out of 5 stars, based on 858 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Madison Square Garden employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

858 reviews
2.0
Dec 13, 2016
Recommend
CEO approval
Business Outlook

Pros

The access to the behind the scenes of a world famous brand and the feeling that you have access to celebrities from the world of sports, entertainment and even politics (even if all you are to them is a faceless, nameless entity providing them service).

Cons

Small people with small minds and high aspirations. Politics, politics, politics. Favoritism and unfair distribution of responsibility.

2.0
Jun 2, 2014

Non-stop work

Recommend
CEO approval
Business Outlook

Pros

Access to tickets to sold out events

Cons

Poor technology/accounting systems, horrible hours, zero appreciation for your work, crappy bonuses

1.0
Aug 11, 2011
Recommend
CEO approval
Business Outlook

Pros

Madison Square Garden is a great place to have on your resume , and you will learn more here about your discipline than you will learn at any other company. Benefits are fantastic. I love the people I work with - we truly are a family (you have to be because you see them more than you do your own friends or family) If you are a fan of the sports teams and work for the sports department, you have access to incredible resources.

Cons

You are expected to work at an extremely fast pace under incredibly tight deadlines, and even the smallest, most minute projects are classified as extremely urgent. Upper management gets bogged down in micromanaging the minutae, does not trust lower-level staff, and the approval process is unlike anything I have ever witnessed (read: anywhere between ten and fifteen people will need to approve). The hours are insane (80 to 90 hour weeks, typically 6 days a week, sometimes 7 depending on your department) and the compensation is incredibly low. Many people run on the fear of "being yelled at", and therefore, you will spend hours worrying about trivial details. For example, one co-worker actually spent hours on a Sunday measuring the distance of the spacing between automated bullets in a word document. Although an employer could never deny time off, taking days off is extremely difficult. Staff is made to feel guilty, often because there are so many projects going on at once and everyone is overworked. Staff often feels guilty for leaving before 8 pm or taking a day off. Extremely understaffed. Most positions in normal companies would be broken up over three or four positions. Pay is incredibly low. Work investment banker hours and get paid an entry level salary (even for middle management). Admittedly because this is MSG and people would do anything to work here. Long hours affect personal relationships - I go for months without visiting family (who only live 30 minutes away), rarely see friends during the season. Rarely see fiance or friends and no matter how hard you try, distance puts a strain on relationships. Turnover is incredibly high. Two separate months saw the exit of 80% of staff for two different departments. Somewhere between 40 or 50 people resigned in a 6 months period. Secrecy from upper management.

Viewing 13 - 15 of 858 Reviews

Glassdoor has 1,115 Madison Square Garden reviews submitted anonymously by Madison Square Garden employees. Read employee reviews and ratings on Glassdoor to decide if Madison Square Garden is right for you.