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Madison Square Garden

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Madison Square Garden reviews

3.4

42% would recommend to a friend

(858 total reviews)
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James Dolan

25% approve of CEO

41% positive business outlook

Madison Square Garden has an employee rating of 3.4 out of 5 stars, based on 858 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Madison Square Garden employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

858 reviews
1.0
Feb 5, 2024
Recommend
CEO approval
Business Outlook

Pros

The pay is well above the market rate for most roles venue and corporate. The hybrid-friendly environment provides less commuting time to and from work.

Cons

For Sphere Entertainment People Acquisition specifically, I observed a significant lack of managerial competency from direct leaders. This was anything from communication, growth and development conversations, operations management, and task delegation. Some situations included: Not addressing questions related to Standard Operating Procedures, Was provided a "mentor" who ended up consulting myself for advice on procedures, Being told to ignore any potential prospects that reached out to explore job opportunities to name a few examples. I was recently let go with no warning after the past few one-on-one meetings were positive with a couple of "minor areas of improvement" per the Sr. Manager. The very next Monday, I am sent a message from my leader with no context asking to connect. I then join a call with a People Practices Coordinator and Sr. Manager and was told I am being terminated due to consistently not meeting expectations. The Sr. Manager then immediately removes my access to company systems and blocks my personal number. I found that out when I attempted to reach out to the Sr. Manager to go over any feedback they could give to improve on for my next role. Very odd based on the 1 on 1 conversation with my leadership just 3 days prior.... Based on the performance goals agreed upon by the Sr. Manager and I, from a numbers standpoint I was making a significant improvement in just shy of a quarter with the company. At the end of the day, I would say this. The numbers and reviews listed on the Company's Glassdoor page hold some weight. This is a company that has a 43% CEO approval rating. Don't ignore these red flags.

3.0
Mar 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Talented and hardworking people. Big projects with significant budget. Massive learning opportunity for anyone looking to advance their career.

Cons

Egotistical leadership that tend to make irrational and shortsighted decisions. Pay lip service to values but those go out the door when money on the line. Toxic and fear-based culture with high turnover.

4.0
Feb 2, 2017

VP

Recommend
CEO approval
Business Outlook

Pros

Access to some of the best venues in the world; the chance to market/sell some of the best brands in Sports and Entertainment; and the opportunity to work with some of the top players in the the industry

Cons

Corporate structure can be slow-moving; goal alignment between the top and the middle/bottom isn't always in place; intra-division communication isn't great despite a large number of meetings

Viewing 16 - 18 of 858 Reviews

Glassdoor has 1,115 Madison Square Garden reviews submitted anonymously by Madison Square Garden employees. Read employee reviews and ratings on Glassdoor to decide if Madison Square Garden is right for you.