MasterControl reviews

3.4

62% would recommend to a friend

(244 total reviews)

Jon Beckstrand

68% approve of CEO

20% positive business outlook

MasterControl has an employee rating of 3.4 out of 5 stars, based on 244 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MasterControl employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

244 reviews
2.0
Jan 22, 2024
Recommend
CEO approval
Business Outlook

Pros

What MasterControl wants to do within the life sciences industry would be amazing if they could get themselves together.

Cons

Lacks leadership willing to make decisions that push the company to be industry leaders. Leadership embraces the mentality of 'this is how we do it.'

1.0
Feb 10, 2021
Recommend
CEO approval
Business Outlook

Pros

I think the CEO is genuinely concerned with making MasterControl a great place to work.

Cons

EXTREMELY top heavy. New leadership is changing the MC culture everyone loved.

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MasterControl Response
5y
Thank you so much for your 3-year contribution at MasterControl and for taking the time to leave us a review! Feedback is the best way to help us improve. We are so glad to hear that you recognize how much Jon Beckstrand, our fabulous CEO, cares about making it a great place to work. It's unfortunate to hear that you haven't been impressed with leadership recently. There has certainly been a lot of change (specifically within our engineering department) over the past year. This review is an excellent reminder that we can always foster a more transparent environment and better communicate change. At MasterControl, we promote a servant leadership environment and we even provide leadership training on servant leadership and all of the amazing Arbinger books out there. We're sorry that you don't feel there were conversations on how to improve performance. We encourage our leaders and individual contributors alike to provide constructive feedback to help each other grow. Ultimately, this is how we grow as a company. Please feel free to reach out to our HR department if you'd like to provide more feedback and/or continue this conversation. We would be happy to chat with you!
4.0
Jan 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Great people The company is always striving to always improve HR is awesome to work with Company management is very enthusiastic Compensation is good The employee recognition program is great Pretty good compared to other companies in Utah

Cons

I can only speak for the Labs department of MC when it comes to cons: Poor communication Divide in engineering/architecture/product (which comes from poor leadership communication) There have been several empty promises from labs management Lack of diversity - the majority of labs are white males with some females but even the female diversity is lacking in ethnicity. Too many pointless meetings The amount of drastic changes in Labs have been hard to keep up with and it's getting really exhausting. People are moving all over the place and worrying about the stability/viability of their jobs.

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MasterControl Response
5y
We really appreciate you taking the time to leave us a review. Thank you so much for recognizing our efforts to continuously improve; we are always looking for new ways to grow, develop, celebrate, and recognize our people. We are sorry to hear that the recent changes in our engineering department have been difficult. As you know, we are currently in the middle of a massive Greenfield project and we are changing a lot of our processes, tools, and technologies to keep up with customer demand - and that can surely be stressful. This is a great reminder that we can do better at communicating change within the organization so thank you for that feedback! As for diversity, we agree on the importance of differing perspectives within an organization. We are committed to hiring the best candidates from the most diverse candidate pool that we can - and we are so excited to see more diversity within our engineering department in the near future. Thanks again for leaving us a review and please don't hesitate to reach out to HR with any questions or if you want to continue this conversation!
Viewing 46 - 48 of 244 Reviews

Glassdoor has 266 MasterControl reviews submitted anonymously by MasterControl employees. Read employee reviews and ratings on Glassdoor to decide if MasterControl is right for you.