MasterControl reviews about "pay"

MasterControl has grown very rapidly over the past couple of years and is still figuring out how to function as a larger organization.

I absolutely loved MasterControl when I first joined. Everything about it spoke repsect, caring, and an overall sense of "family away from family". It was great! However, Now, I feel like MasterControl has lost their focus on people. They care more about making money as a successful company than they care about the people who help make the company successful. They wave their verbal pom-poms excitedly as they announce changes that MC thinks will help the company, but the employees hate the changes that are being made. Unfortunately, the leadership (especially HR) lives in such a world of dissonance and group-think that they don't see their own blind-spots. Even now, reading this, I'm sure leadership is thinking "This person doesn't know what they're talking about. We're a GREAT company!". Well, let me just say that there's a reason the Glassdoor reviews have dropped a full point over the last year, and it's not just because of the poor way they handled the layoffs (which was an embarrassment). If anyone speaks up, they are listened to, but then mocked for having a poor attitude behind the curtain. One of the leaders is recruiting his friends from Target and is paying them exorbitant amounts of money so that we can get "top talent". The interview process consists of bringing friends into the interview, shooting the breeze, then hiring the candidate (regardless of the opinions from others in the interview). They've started to care more about performance and less about people. As a result, they are paying a LOT of money for less-than-stellar principal engineers because they think these engineers are "experts in their field". Don't get me wrong. Performance is huge in an organization, but MasterControl fails to see you can get much higher performance when you change the mindsets of the people instead of forcing their behaviors to change. Unless they change the way they've been doing things, the company is on the brink of a mass exodus, they just don't know it yet.

The pay is becoming less competitive. Dental and vision is not covered. Only a week of paternity leave. Company seems to be shifting from really wanting to make their employees happy to really wanting to conserve every dollar possible.

COVID: Covid vaccinations are optional. There were cases of Covid in the building, and HR didn’t always notify everyone. MANAGEMENT: - Some people who “manage up” instead of managing their teams receive generous promotions. - Not all managers are given autonomy, so they aren’t comfortable making decisions on their own. The result is a LOT people attending a LOT of meetings…and getting very little done. - More than once, I had a manager shout me down or I watched them shout someone else down. This lowers morale, and it’s completely unprofessional. CULTURE: - You’re expected to be chipper, positive, and to have your foot on the gas pedal 110% of the time. - Good people leave too often. Retention doesn’t appear to be a priority. - Hard work isn’t rewarded nearly as much as knowing the right person. PAY + BENEFITS: - Pay doesn’t increase as fast as the cost of living. Even with a pay bump, you may not be able to afford as much as you could five years ago. - They offer a “benefits allowance,” which is money that’s added to your paycheck to cover a high deductible health insurance plan. If you’re already on a spouse’s insurance plan, you get to put the “benefits allowance” into your retirement. It’s great for people who are married, but this approach penalizes single people.

Underpaid No stocks Bad legacy code

There isn't a good work load distribution, there are people who work much harder and much longer hours than the less motivated individuals such as myself. That can't possibly be healthy. If you look up the pareto distribution I believe the workload naturally follows this pattern and I think having smaller teams help redistribute the load but also puts a ton of pressure on one or two individuals. I felt particularly guilty letting my small team down when things got very hard for me and my family during the pandemic. I lost my mother as we welcomed our son into our growing family and my wife became very ill. The team and management swarmed around me to help which was literally life saving. However, the pressure I felt to establish and maintain new expectations as I balanced life at home and work was too much for me and I broke. Several black swan events contributed to me breaking mentally. The silver lining was how amazing it was to see how the team and managers worked together to help me and others make it though a rough year. I also saw employees donate their PTO to others in need. It was great to see the individuals step up in those times of need, I just wish there were less of those times of need. Had we had more than one week of paid paternity leave I believe we would have been much better off. I didn't plan financially to take the 3 months off because my wife and I didn't think we would need it. But I was wrong, covid hit. My wife had a very rough pregnancy, and weeks after my son was born my mother unexpectedly died from complications that would have been resolved in a normal year. There was no way I could carry my weight at work. They lightened my load, gave me time to recover, but l still couldn't alleviate my guilt and my fear of loosing my job because I couldn't pull myself up by my bootstraps. My wife's post partum was very hard on her. At one point her doctor thought she was showing signs for multiple sclerosis. I was finally given notice at work that I needed to up my contributions and I believe that became too much for me as I pulled out all the stops and focused only on work so I didn't loose my job and my health insurance. I was torn in two as my wife struggled to manage things at home as I desperately tried to focus my mental faculties enough to produce and avoid being written up. I wanted to just be allowed to not think or worry about work so I could focus on my families health, but that just wasn't in the cards as far as I could see, and I was not seeing clearly. To be fair, this is the system we all have to work with, and I now see why people say you should save up for these black swan events even before you pay down student loans or invest in a house. I should have listened to Dave Ramsey, I get it. But I didn't think things could get thaaaat bad. So I adjusted my risk management according to my overly optimistic world view. So I don't know how to rank this company when it makes up just a small part of the cooperate and social model that needs fundamental repairs. The pareto distribution of wealth has gone wild and it is becoming harder and harder for more and more people to fulfil their basic needs. I'm in an above average paying career! I can't imagine the year the rest of the world must have had and it broke me when as I woke up to see how bad things have gotten. My two grandpas fought in WWII for their baby boomer children who then went on to fight in other wars. My fathers father watched his best friend give his life in WWII. They all fought for a better world than this. I am one of millions in this country who fall into the unemployment gap because we can't check the right boxes as to why we are shattered. I will survive without unemployment, it'll just set me back on paying down studdent debts, but to the rest of those who really need it, I hope they can find what they need and I am changing my career path to see what I can do to help fix this broken system. I can't write another line of code until we fix the real pipeline issue, I learned that from working here. Pull the red lever, stop the train, get the thing back on track. I understand we can't all do that, and I am in a privileged position to now work towards that end, and maybe all I can do is come on sites like these and write out my two cents, but it sure makes more sense to me to do that than try and write average code. I will miss working with the people though. I should stop rambling, but I just want to say this. In my heart I want to leave this company all 5 star reviews, the people are great, but they have adopted so many industry standards rather than lead the industry. I think they could do more.

-Poor management -Micromanagement that makes you want to quit your job sometimes -Low merit increases (even when company states we will get raises, was told we might not get them)((Had to fight to get mine) -Quota has gone up making us work harder for less pay after merit increases. -LOW to almost no room for growth -Management doesn't seem to care about moving people up. Happy with keeping people in low positions and hiring outside of the company. -Preach they hire within when they most definitely do not. There are slow months where my manager tells me, 'It will get slow this month so you probably wont hit quota.' Yet does nothing to help you hit quota. Then my manager gets upset when I don't hit even though I've been told it will be a slow month. -Changes this year has made this role a lot worse than when I started.