Medallia reviews

3.0

35% would recommend to a friend

(1,002 total reviews)
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Mark Bishof

31% approve of CEO

22% positive business outlook

Medallia has an employee rating of 3.0 out of 5 stars, based on 1,002 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Medallia employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Aug 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Formerly great company that has been run into the ground. Mental health day each quarter is the only real positive. The mission is great, there’s just zero investment or buy in to actually achieve it. Lots of great colleagues that I’ve met here but most have left or been pushed out

Cons

Compensation falling behind industry standard. PE overloads only care about short term profit. Layoffs regularly. Clueless leadership. CEO with a couple buzzwords but complete lack of vision. Massively unstable with burnt out Product, PS, Engineering, etc. Plus they steal back your vested RSUs for $0 when you leave or if you’re fired. Toxic environment that cares more about pretend DEIB values than actual employee well being There are few things more annoying than claiming “transparency” while failing to provide it. Steer clear if you want to be around competent leadership and avoid politics. Lack of sales and skyrocketing churn confirm company direction

2.0
Nov 25, 2017

"Meh"-dallia

Recommend
CEO approval
Business Outlook

Pros

Great place to learn how to survive in a technology company. You'll deal with periods of crisis, stability, growth, and pretty much everything you would expect from working in tech. On top of that, the people (well most of them), are terrific people to be around both inside and outside of work. Since no one really knows what's going on half the time you will have the opportunity to carve out of your own career path. Barrier to entry for a lot of positions is low, as long as you are not a complete fool and can play the politics. Gathering feedback, advising companies on how to better treat their customers, and developing the software to power it all isn't exactly MENSA level work.

Cons

Tribalism is pretty evident at Medallia. While not necessarily bad (i.e. your immediate teams will be very close and effective) this breeds behavior that makes people political which makes certain tasks stupidly difficult to accomplish (e.g. getting staffing for a project). Unfortunately, this also makes the company a breeding ground for weasels and sycophants. Diversity is lauded at Medallia - unless you have any inkling conservative leanings. If you're a conservative you may experience some micro-aggression (e.g. "wow, for a conservative you don't have that gun-toting, gay hating image), but nothing that will make you phone the ACLU. Just come into the office, do good work, and then go home to read Drudge Report. Finally there's a shocking dirth of emotionally aware, competent managers all the way up to the C-suite. If you want to survive here, learn to manage upwards and nod your head in approval.

2.0
May 10, 2017

Your career is an afterthought. Not worth it.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Met some good people in my time at this company. Great, inspirational founders.

Cons

'Leadership'. The top heavy organization is filled with first time people managers who train on you. Highly political and people run useless initiatives just to get promoted. Doing great work is not enough. You have to play the game. There is no such thing as career advancement here. You move from one bad org to another and there is a lot of churn in the engineering teams.

Viewing 40 - 42 of 1,002 Reviews

Glassdoor has 1,176 Medallia reviews submitted anonymously by Medallia employees. Read employee reviews and ratings on Glassdoor to decide if Medallia is right for you.