Medallia reviews

3.0

35% would recommend to a friend

(1,002 total reviews)
avatar

Mark Bishof

31% approve of CEO

22% positive business outlook

Medallia has an employee rating of 3.0 out of 5 stars, based on 1,002 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Medallia employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Nov 7, 2016
Recommend
CEO approval
Business Outlook

Pros

Company offers growth opportunities, great leaders with vision, diverse and inclusive culture, Sky-is-the-limit attitude, customer/employee centric company. Real tech unicorn story.

Cons

Managing rapid growth is challenging. Finding the right team (people, structure and leadership) has been a long process - so much change has been challenging for some teams.

2.0
Sep 21, 2014

Senior Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Culture: Open collaborative environment and ethos of helping out your fellow coworker makes for great team dynamics - Work: Cushy work environment, decent pay, great people - Career: If you want to see the ins-and-outs of a scaling company, this is the place to be. Ambiguous and down-right chaotic at times

Cons

- Culture: "You're struggling? Just keep working harder! Growth mindset!" Culture is at the point of being cultish at times and used against employees who speak up or question management practices - Work: Top 25 University graduates + most mind-numbing inane tasks + throwing them into the fray with little to no guidance = Ennui and general feeling of discontent - Praise: Favoritism and nepotism is rampant. Credit isn't properly given to those who produce quality work

1.0
Jul 8, 2024

Beware!

Recommend
CEO approval
Business Outlook

Pros

Work life balance is good.

Cons

-In the 3yrs I worked for this company, there’s been 3 different CEO’s. Lots of re-orgs that they tell you are to benefit customers but is mainly beneficial to investors. Which means cost cutting and getting rid of top talent. -Raises were non existent and they got rid of bonuses. - They will straight up lie to you! When hired i was told id get unlimited PTO. Which was a lie. - Hard to trust senior executives when they’re changing every 8months to a year - One CEOs parting message was to “keep my wife’s name out your f’ing mouth”! I wish I was making that up! - They will proclaim up down and sideways that they’re a “different” tech company. They’re not they just like all the others. Putting investors before customers and employees. - For a company whose entire suite of products is focused on collecting feedback and using that feedback to improve processes, they do it terribly internally! - They will hire you with certain job responsibilities and continue to add more and more responsibilities and not not compensate you.

Viewing 43 - 45 of 1,002 Reviews

Glassdoor has 1,176 Medallia reviews submitted anonymously by Medallia employees. Read employee reviews and ratings on Glassdoor to decide if Medallia is right for you.