Does Medavie pay their employees well?

According to anonymously submitted Glassdoor reviews, Medavie employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Medavie. This rating has been stable over the past 12 months.

How satisfied are employees working at Medavie?

80% of Medavie employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Medavie 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Medavie?

Customer Service Representative (21) , Business Analyst (12) , Team Leader (9) , Claims Analyst (8) , Underwriter (8) , Customer Service Representative (CSR) (7) , Disability Claims Specialist (6) , Administrative Assistant (5) , Analyst (5) , Group Underwriter (5) , Disability Case Manager (3) , Sales (3) , Client Service Representative (2) , Consultant (2) , Coordinator (2)

What are the pros of working at Medavie according to real employee reviews?

"The benefits are great and promotion from within is prioritized." ((in 47 reviews)); "Good people to work with" ((in 26 reviews)); "A good work life balance" ((in 18 reviews)); "Love being able to work from home remotely" ((in 9 reviews)); "Good team and leaders and lots of opportunities" ((in 8 reviews))

What are the cons of working at Medavie according to real employee reviews?

"Employees that stay with the company are stuck with low salaries while new employees get hired with higher salaries" ((in 19 reviews)); "Pay is low, increases are poor." ((in 15 reviews)); "Poor management and there is no sympathizing for management toward agents and customers as well ." ((in 13 reviews)); "Scared to move off old technology Waterfall methodology" ((in 7 reviews)); "Then the manager called me in the office and asked why i am not happy ." ((in 6 reviews))

Medavie reviews

3.8

80% would recommend to a friend

(238 total reviews)

Bernard Lord

100% approve of CEO

73% positive business outlook

Ratings by category

4.2

Work/Life balance

4.1

Culture & values

4.1

Diversity & inclusion

3.8

Senior management

3.6

Compensation and benefits

3.6

Career opportunities

Medavie has an employee rating of 3.8 out of 5 stars, based on 238 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medavie employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

238 reviews

2.0

Aug 25, 2017

Ancient technologies and stressful environment

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good salary and great health benefits, many opportunities to transition from customer service, awesome management who really keep the atmosphere positive and who helps out a lot

Cons

the workload is unbearable during peak times (which is about half of the year) and turnover is very high among the agents because it gets extremely stressful - breaks are too short (when you can actually take them). Customers get very angry/insulting/yell... it is very hard The technologies are ANCIENT : we're talking about DOS interface and approximately 15 different applications that agents have to juggle while on the phone... it does not help, it slows down the processes and get everybody very frustrated!

3.0

Apr 16, 2022

Call Center, but with benefits

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They offer benefits and weekends and holidays you get off. Staff and leads were a pleasure to work with and very friendly, great team energy. I have nothing but great things to say about them.

Cons

Pay is low considering the amount of skillsets and adaptability is needed to do well in the job. It’s not worth it. And it has all the other shortcomings that come along with customer service and call Center work.

4.0

Jul 25, 2022

Not what I thought It was gonna be

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good pay to work from home , No holidays except 2 U don't have to work and no weekends .

Cons

Not much training, they basically throw u to the wolves . Terrible providers who treat you terribly on the phone and they are supposed to be professionals , Not much help from Management and when ask for help as you had no proper training, the get upset , which leaves u feeling like ur bugging them . I'm looking for new work as I don't feel this is for me .

Viewing 7 - 9 of 238 Reviews

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Jobs at Medavie

Team Leader Desktop Support

Bilingual Customer Service Representative - Group and Individual Insurance

Bilingual Disability Claims Specialist

Team Leader, Case Management Services

Administrative Assistant, Sales (12 Month Term)

Medavie

Medavie reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Ancient technologies and stressful environment

Call Center, but with benefits

Not what I thought It was gonna be

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