Mercy Patient Service Associate reviews

3.7

63% would recommend to a friend

(42 total reviews)
avatar

Steve Mackin

23% approve of CEO

54% positive business outlook

Patient Service Associate employees have rated Mercy with 3.7 out of 5 stars, based on 42 company reviews on Glassdoor. This indicates that most Patient Service Associate professionals have a good working experience there. Mercy is rated in line with the average (within 1 standard deviation) by Patient Service Associate professionals compared to other employers within the Healthcare industry (3.5 stars).

Reviews by job title

42 reviews
2.0
Dec 8, 2020
Recommend
CEO approval
Business Outlook

Pros

You can pick up shifts

Cons

Under- staffed, low pay, disconnection with management

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Mercy Response
5y
Thank you so much for taking your time to talk about your recent experience at Mercy. We are listening and really appreciate the feedback. We value your opinions and take all correspondence seriously. We will make sure to pass this feedback on to our team in St. Louis so we can continue to improve. Thank you!
4.0
Nov 19, 2020
Recommend
CEO approval
Business Outlook

Pros

Overtime Scheduling Fast paced Patients Employee reward events

Cons

Pay Long hours Certain floors coworker Outdated

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Mercy Response
5y
Thank you so much for taking your time to talk about your experience at Mercy. We are listening and really appreciate the feedback. As a non-profit ministry following the path of the Sisters of Mercy, we strive to create equal opportunities for all co-workers and remain competitive with our compensation and benefit packages. After doing an extensive evaluation of our packages in comparison to other employers in the area as well as our industry, we find that our compensation and benefits are fair. If you would like to discuss your benefits and compensation packages further, please email mercyrecruitmentfeed@mercy.net. Thank you!
3.0
Oct 26, 2020
Recommend
CEO approval
Business Outlook

Pros

Day one benefits, weekend shift differential.

Cons

Understaffed, underpaid everyone is burned out.

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Mercy Response
5y
Thank you for taking the time to write a review! We appreciate hearing about your personal experience and are glad to learn that you enjoy our benefits. We care very deeply for our co-workers and like to provide competitive benefits like day one comprehensive medical, dental, and vision insurance along with so much more! We are growing quickly which presents its challenges. However, please know that our recruitment team is working around the clock to find like-minded individuals to join our growing team. If you’d like to provide further feedback please email us at mercyrecruitmentfeed@mercy.net. We hope you have a blessed day!
Viewing 31 - 33 of 42 Reviews

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