Is Michaels a good company to work for as a Custom Frame Manager?

Custom Frame Manager professionals working at Michaels have rated their employer with 3.0 out of 5 stars in 626 Glassdoor reviews. This is a lower than average score with the overall rating of Michaels employees being 3.1 out of 5 stars. Search open Custom Frame Manager Jobs at Michaels now and start preparing for your job interview by browsing frequently asked Custom Frame Manager interview questions at Michaels .

Does Michaels pay Custom Frame Manager employees well?

Custom Frame Manager professionals rate their compensation and benefits at Michaels with 2.0 out of 5 stars based on 626 anonymously submitted employee reviews. This is 22.2% worse than the company average rating for salary and benefits. Find out more about Custom Frame Manager salaries at Michaels.

How happy are Custom Frame Manager professionals working at Michaels?

46% of Custom Frame Manager employees at Michaels would recommend their employer to a friend. This rating has increased by 50% in the past 12 months. Custom Frame Manager professionals have also rated Michaels with a 3.4 rating for work-life-balance, 4.0 rating for diversity and inclusion, 3.3 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at Michaels?

Sales Associate (1012) , Cashier (984) , Sales Associate/Cashier (806) , Replenishment Associate (384) , Customer Experience Manager (335) , Store Manager (263) , Certified Custom Framer (249) , Custom Framer (155) , Retail Sales Associate (144) , Support Specialist (111) , Manager (108) , Replenishment Manager (95) , Operations Manager (90) , Framer (74) , Custom Framing Manager (71)

What are the pros of working at Michaels according to real employee reviews?

"Coworkers were great and seemed to genuinely like or not mind doing their jobs at all." ((in 657 reviews)); "The people I worked with are great and the employee discount was good as well." ((in 601 reviews)); "Hours are flexible and perfect for what I need." ((in 365 reviews)); "Flexible hours and scheduling." ((in 181 reviews)); "Benefits are good for full time and part time employees" ((in 180 reviews))

What are the cons of working at Michaels according to real employee reviews?

"Was always asked to stay later than scheduled and the pay was low for the amount of work that needed to be done" ((in 972 reviews)); "Management was poor and unorganized" ((in 717 reviews)); "Each store is different and if you have a bad manager then things can get chaotic." ((in 433 reviews)); "No training and no advance warning." ((in 285 reviews)); "Lazy and do nothing store managers and assistant managers" ((in 120 reviews))

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Michaels

Michaels Custom Frame Manager reviews

3.0

46% would recommend to a friend

(626 total reviews)

David Boone

28% approve of CEO

32% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

2.7

Senior management

2.6

Career opportunities

2.0

Compensation and benefits

Custom Frame Manager employees have rated Michaels with 3.0 out of 5 stars, based on 626 company reviews on Glassdoor. This indicates that most Custom Frame Manager professionals have an average working experience there. Michaels is rated in line with the average (within 1 standard deviation) by Custom Frame Manager professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

626 reviews

3.0

Apr 13, 2026

It is nice but doesn’t pay the bills, even as a full timer

Custom framer

Recommend

CEO approval

Business Outlook

Pros

Friendly staff, good management, creative space

Cons

Same pay as cashiers, need to do production, consultation and retail stuff

3.0

Mar 21, 2026

Just Meh

Custom framer

Recommend

CEO approval

Business Outlook

Pros

Only stuck around for other employees.

Cons

Dealing with customer grievance and decline of quality materials.

3.0

Mar 19, 2026

Great Coworkers, Little support from Corporate

Custom framer

Recommend

CEO approval

Business Outlook

Pros

Love my coworkers, love the dress-code and that I can have piercings/tattoos

Cons

Little support from corporate, especially after joanns closed. Excpects everyone to do a million things at once

Viewing 7 - 9 of 626 Reviews

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Michaels

Michaels Custom Frame Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

It is nice but doesn’t pay the bills, even as a full timer

Just Meh

Great Coworkers, Little support from Corporate

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