Is Michaels a good company to work for as a Operations Manager?

Operations Manager professionals working at Michaels have rated their employer with 3.0 out of 5 stars in 92 Glassdoor reviews. This is a lower than average score with the overall rating of Michaels employees being 3.1 out of 5 stars. Search open Operations Manager Jobs at Michaels now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at Michaels .

Does Michaels pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at Michaels with 2.5 out of 5 stars based on 92 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Operations Manager salaries at Michaels.

How happy are Operations Manager professionals working at Michaels?

67% of Operations Manager employees at Michaels would recommend their employer to a friend. This rating has increased by 210% in the past 12 months. Operations Manager professionals have also rated Michaels with a 2.4 rating for work-life-balance, 3.3 rating for diversity and inclusion, 3.0 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at Michaels?

Sales Associate (1012) , Cashier (984) , Sales Associate/Cashier (806) , Replenishment Associate (384) , Customer Experience Manager (335) , Store Manager (263) , Certified Custom Framer (249) , Custom Framer (155) , Retail Sales Associate (144) , Support Specialist (111) , Manager (108) , Replenishment Manager (95) , Operations Manager (90) , Framer (74) , Custom Framing Manager (71)

What are the pros of working at Michaels according to real employee reviews?

"Coworkers were great and seemed to genuinely like or not mind doing their jobs at all." ((in 657 reviews)); "The people I worked with are great and the employee discount was good as well." ((in 601 reviews)); "Hours are flexible and perfect for what I need." ((in 365 reviews)); "Flexible hours and scheduling." ((in 181 reviews)); "Benefits are good for full time and part time employees" ((in 180 reviews))

What are the cons of working at Michaels according to real employee reviews?

"Was always asked to stay later than scheduled and the pay was low for the amount of work that needed to be done" ((in 972 reviews)); "Management was poor and unorganized" ((in 717 reviews)); "Each store is different and if you have a bad manager then things can get chaotic." ((in 433 reviews)); "No training and no advance warning." ((in 285 reviews)); "Lazy and do nothing store managers and assistant managers" ((in 120 reviews))

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Michaels

Michaels Operations Manager reviews

3.0

67% would recommend to a friend

(92 total reviews)

David Boone

71% approve of CEO

46% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.1

Career opportunities

3.0

Culture & values

2.5

Senior management

2.5

Compensation and benefits

2.4

Work/Life balance

Operations Manager employees have rated Michaels with 3.0 out of 5 stars, based on 92 company reviews on Glassdoor. This indicates that most Operations Manager professionals have an average working experience there. Michaels is rated in line with the average (within 1 standard deviation) by Operations Manager professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

92 reviews

1.0

Jan 13, 2025

Just Don't

Operations manager

Recommend

CEO approval

Business Outlook

Pros

If you have good co-workers, then that's the pro

Cons

Pay, Upper management, workload, scheduling hours, hiring systems, phones, all equipment is useless and lots more

2.0

Sep 1, 2024

Michaels

Operations manager

Recommend

CEO approval

Business Outlook

Pros

The store itself is great - good employees, good customers, flexible management.

Cons

Company sucks. They keep reducing quality of product and cutting services while raising prices. Releasing technology that doesn't interface with what's already there or just straight up doesn't work at all. They use the cheapest contractors possible and communication is bad so HVAC and plumbing are constantly having issues. They do not make it possible to follow Seattle Secure Scheduling or train management on the existence or contents of the law. They keep having new ideas to show they care, like shipping bottled water to stores and lowering prices across entire departments, and then backpedaling shortly after rolling out the change. She's a hellhole.

3.0

Aug 29, 2024

pay is terrible

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Working with arts and crafts is fun.

Cons

Pay is awful Not enough hours allotted to store to accommodate workload

Viewing 13 - 15 of 92 Reviews

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Michaels

Michaels Operations Manager reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Just Don't

Michaels

pay is terrible

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