Michaels reviews

3.1

44% would recommend to a friend

(9,672 total reviews)

David Boone

36% approve of CEO

36% positive business outlook

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,672 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Apr 21, 2014

Where Creativity goes to die.

Recommend
CEO approval
Business Outlook

Pros

The Design Studio had the most talented people I have ever met and worked with.

Cons

The leadership is a joke. I've never met more unethical people in my life. They have no idea what true leadership looks like. They disrespect people that have good work ethics. They lie and mislead their employees into thinking they can move up in the company when they have no intentions of promoting anyone based on job performance, dedication, or skills. If you lower your standards/ethics and play their games, you can be promoted. The leadership there rewards those that spy and report on others. Its full of favoritism and shady politics. They preach work/ life balance but do not support it. The workload is overwhelming. Employees are expected to do the workload of at least two people. You will be reminded often, how many people are waiting for your job and how quickly you could be replaced.

1.0
Nov 20, 2019

It used to be a great company.

Recommend
CEO approval
Business Outlook

Pros

Discount. Good bonus structure. Great way to learn about crafts.

Cons

Something has got to be going on at corporate for them to drastically cut payroll and expect the workload to get done. Upper management needs to be held accountable for decisions they’ve been making lately causing undue stress on the teams. I’ve been with the company for over 10 years and I can say I’ve never hated going to work each day as much as I have the past 6 months. Corporate pencil pushers make bad decisions and tell stores to figure it out. Then you have higher ups come into the store and pile on more things for you to do that are not required just cause they have an idea. I have an idea, give us enough payroll to successfully run our stores. We are no longer managers. Most of our time lately has been as replenishment associates, back up cashiers and cleaning crew. What happened to spending the majority of our time managing? At this rate, we should be getting paid hourly and compensated for our overtime.

Viewing 64 - 66 of 9,672 Reviews

Glassdoor has 9,988 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.