Michaels reviews

3.1

44% would recommend to a friend

(9,675 total reviews)

David Boone

36% approve of CEO

36% positive business outlook

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,675 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Apr 9, 2024
Recommend
CEO approval
Business Outlook

Pros

They pay market rates for Sourcing openings.

Cons

There's no data driven decision making and there's no data either. The entire organization is resistant to change or better processes to drive sales. Everything is political and driven by group think with favoritism ageism and every other "ism" runs rampant. You are a cog in a broken down machine. Your job is to follow orders, not to think. The business is in a steep decline and leadership has no idea on how to fix things except to throw money at marketing and the pipe dream of the Makers becoming another Etsy. Apollo is slowly getting their money out that they invested and they'll soon stick the underwriters with another defuct retailer.

1.0
Feb 12, 2024
Recommend
CEO approval
Business Outlook

Pros

The pay wasn't bad; it wasn't what I was making at my last job, but it was close enough to make it work. Overtime was also readily available. The ability to get trained on new equipment was pretty easy.

Cons

From the outset, Michaels misled me. Although I applied for a full-time, year-round position, they hired me for a seasonal job without disclosing the duration of my employment. They informed me of my layoff only two weeks before Thanksgiving, providing no prior warning or severance pay. The paperwork I received needed to be completed, necessitating corrections, and accessing my W2 required contacting corporate HR in Texas to email it to me. However, when attempting to access it, the system rejected me, citing me as an inactive employee with no work history. During orientation, an HR representative scolded me, neglected to assist English-speaking employees adequately and prioritizing Spanish-speaking ones. Despite this, I aided several coworkers in navigating the system, drawing from my previous experience with Workday. On the warehouse floor, I quickly realized the job was chaotic. Management played favorites, leading to disorganization and potentially hazardous situations. There were instances where management's lack of attention nearly caused accidents with machinery, yet instead of acknowledging fault, they reprimanded employees. Although the shift was scheduled until 11 pm, we were frequently informed after 10:30 pm that we needed to work until 1-2 am to complete tasks. Refusal to stay resulted in warnings of consequences from our immediate supervisors, and receiving a write-up the next day was almost guaranteed. In conclusion, I cannot recommend this company or job. Despite the friendships formed, I regret that my colleagues haven't left yet.

1.0
Jun 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Some really great people, some great ideas, used to be such a great company to work for

Cons

Some horrible ideas (recalling everyone back to the office 5 days when all their friends tons of jobs still fully remote so everyone either quits or is laid off or morale all time low overworked). It is such a shame what happened here. All the decisions that were made were so poor. Management deserves to be fired. A lot of great people driven out. None of these decisions have had the right impact.

Viewing 91 - 93 of 9,675 Reviews

Glassdoor has 9,991 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.