Michaels reviews

3.1

44% would recommend to a friend

(9,675 total reviews)

David Boone

36% approve of CEO

36% positive business outlook

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,675 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Nov 21, 2022

Culture has changed!

Recommend
CEO approval
Business Outlook

Pros

Great co-workers who care about doing a good job

Cons

Executives are out of touch with team members and make arbitrary, punitive decisions that affect the whole company. Unfortunately, we're losing too many good people and lots of institutional knowledge.

2.0
Oct 5, 2022
Recommend
CEO approval
Business Outlook

Pros

Pretty standard benefits for a corporation. Annual bonus is a nice feature.

Cons

The corporate culture is ridiculous. It's especially toxic in the Technology area. No focus on employee engagement or morale. CIO is a complete jerk...believes that taking vacation shows that you're expendable. When asked by one of his leaders if it was ok to do some team building events, he replied "we have great air in the office and we provide free water...that's all they need". Even without him, the CEO is the one who enabled his toxic behavior and turned a blind eye to massive amounts of employees leaving the company because they're so unhappy. I do not recommend working there at all. Left for a better job at another company and my friends who still work there are still miserable.

1.0
May 19, 2022
Recommend
CEO approval
Business Outlook

Pros

The team, our UX team was wonderful.

Cons

Leadership, there isn't any, the CIO puts his nose in every meeting just so he can belittle the team and talk about himself. We worked 2 years on projects (nothing has been released) without a roadmap, product managers, project managers... No plans, just copy the competition! We have redesigned everything at least 4 times, then it goes to China, where the CIO has his own design team and they change your designs! Or worse, the designs are done in China, and we have to go back over them and fix them! Our director stood up to the CIO, he tried to fight for us, he tried to create a UX growth path, then the CIO took the team away from him! So here at Michaels, you have no UX growth path, no way to get promoted. The team was 42 people last year, there are 8 left! It is toxic to designers, the CIO tells you what to design! He also said that UX's only growth is to become a PM.

Viewing 94 - 96 of 9,675 Reviews

Glassdoor has 9,991 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.