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Michaels

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Michaels reviews

3.1

44% would recommend to a friend

(9,680 total reviews)

David Boone

35% approve of CEO

36% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.1

Culture & values

3.0

Work/Life balance

2.7

Senior management

2.7

Career opportunities

2.5

Compensation and benefits

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,680 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Reviews by job title

10K reviews
2.0
Jul 20, 2011

Nothing but a hassle

Sales associate
Recommend
CEO approval
Business Outlook

Pros

-Some co-workers are wonderful to work with -Get to see new product before customers -Planograms are simple to understand -Some customers are friendly and polite

Cons

-Hours are favored towards new hires -Pay is low for work expected -Under staffing leads to irate customers -Training is non-existent -Concerns or problems are ignored by senor management and corporate higher-ups -Absentee point system is unfair

4.0
Jul 20, 2011

Very Good- except for the pay, the pay scale at Michaels stinks!!!

Floral designer
Recommend
CEO approval
Business Outlook

Pros

Most of the time the customers are wonderful to work with. I enjoy my position and the freedom I have to do my job without too much supervision. I love getting to merchandise the store to make it appealing to both the customers and the employees. Most of the employees I work with are wonderful and supportive of each other. In spite of all that is going on with the "STORE OF THE FUTURE" changes, the management has been very helpful, and seems to be doing a great job in helping us to adjust to the changes. Or product selection is incredible, classes are pretty good, and for the most part working at Michaels is fun. I have recommended emploment at Michaels to quite a few people inlcuding family members since I have been employed.

Cons

Number one complaint is the pay!!! It's lousy. I have many years experience in my field, and am not being compensated any where near what I bring to the company. I also would like to be able to worship on Sundays at church with my family, but Michaels FORCES any full time employee to work at least every other weekend or else they are not guaranteed full time. I have tried to get them to let me work every Saturday and have Sundays off, but they won't do it. My other specific complaint is that full time is supposedly 35 hours and above, but they schedule you for these times and then take out all your 1/2 hour lunch breaks which actually takes 2.5 hours off your supposed full time hours, while the paper schedule says one thing, the reality is different.

2.0
Jul 19, 2011

Nepotism reigns

Zone custom business manager
Recommend
CEO approval
Business Outlook

Pros

Good company if your career goals are short term and limited.

Cons

Promotions are given based on who you know - not what you know. Company decisions are made based on monetary value to the company, without regard to associate helth or comfort. Store associates a required to work in hot temptures without benefit of air conditioning at a tolerable level. High job performance and investment by associates is taken advantage of with 80-100 hour work weeks at the salaried level.

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Glassdoor has 9,996 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.