Michaels reviews

3.1

44% would recommend to a friend

(9,674 total reviews)

David Boone

36% approve of CEO

36% positive business outlook

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,674 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
1.0
May 26, 2012
Recommend
CEO approval
Business Outlook

Pros

The store manager, all managers work just as hard as the regular employees, sometimes harder.

Cons

Corporate has no clue how their policies affect their employees in all levels. They hire too many employees, knowing that most of them will get so few hours they will quit. (My scenario) Their stores will never run efficiently with their "first class service" because of their greediness. Only managers are full-time. Regular employees are part time, the store is understaffed, so you have to work your rear end off & try to do 3 things at once, while they get a few more bucks in their pocket because they didn't have to pay one or 2 more people to get things done up to their standards. So they end up with a line of disgruntled customers with one cashier, & disgruntled employees who see that there is no way to have the store run properly with too few employees working. It's hot in the store in the Summer-corporate is saving a few bucks by saving on the a/c, but at what cost?

1.0
Jun 21, 2011

A terrible company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only reason I can think of to work there would be the 25% discount but even that is limited to certain items

Cons

Michaels is a heartless company to work for. They only care about profits and manager bonus' at the end of the year. the employes are underpaid and under worked, the Aetna "benefits" are the absolute worst i have ever seen and the over atmosphere on the few days you are scheduled is stressful.

2.0
Jun 5, 2011
Recommend
CEO approval
Business Outlook

Pros

Wide variety of quality merchandise Good people working for me. Good compensation

Cons

Too many policies and programs Not enough payroll to get the job done properly Not enough payroll to take care of the customer. I do not intend this post to be negative or positive. I am merely issuing a warning to this company that once stood head and shoulders above their competition.When a company takes away the store`s ability to take care of the customer properly those customers will go somewhere else. Anyone can satisfy a customer one time. But a retail store should not want satisfied customers , they should want LOYAL customers.The same goes for their employees. If the company makes it so difficult to do their job they will go work somewhere else , usually for the competition. And when you run off all your good employees to the competition what will you be left with? And when this happens the competition that you once so proudly dominated will come back and kick your butt! This is not only a prediction but also a cold hard fact. Look at some of the other companies that went down this same path...Kmart , bankrupt...Eckerd Drugs , bankrupt and taken over by CVS , Woolworth and Woolco , out of business , just to name a few. These were all giants in their industry but screwed it all up by missing one simple concept of retail. And that is have enough help to fill the shelves and assist the customer , and I don`t mean just ringing them up at the register. I mean really taking good care of them.They also missed another key step in not taking care of their loyal employees. If you have a good employee pay them what they are worth and you will build a team that will stay with you and then you can kick your competitor`s butt instead.

Viewing 139 - 141 of 9,674 Reviews

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