Michaels reviews

3.1

44% would recommend to a friend

(9,676 total reviews)

David Boone

36% approve of CEO

36% positive business outlook

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Apr 25, 2009
Recommend
CEO approval
Business Outlook

Pros

Michaels offers a competitive wage to its salaried and full time employees. It is a great place to work if you are into crafts as the company offers a good employee discount. The company tries to promote from within for full time and salaried associates. Michaels opens new stores each year and currently has over 1000 stores in 48 states and Canada. Michael's management is attempting to keep ahead of economic conditions by introducing new product lines and testing new promotions to draw customers into the stores.

Cons

Upper management continues to squeeze hours out of the payroll budget while expecting more work from those still in the stores. It continues to try new in store promotions such as free make it take it crafts but does not adequetely account for the time needed to continually perform these tasks. They tell you that the "hours are built into the schedule", but they really are not. Only a select few managers are asked for their input or suggestions.

3.0
Jul 28, 2025

Volatile positions

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee benefits and salary package is good

Cons

The company has been going through many leadership changes and constantly laying off people.

2.0
Feb 24, 2025
Recommend
CEO approval
Business Outlook

Pros

talented colleagues, 3-Day In-Office Mandate

Cons

Restructuring initiatives and budget cuts occurred regularly, creating instability. Teams were often dissolved or merged without clear communication, leading to role ambiguity, increased workloads, and low morale. Resources were stretched thin, making it difficult to deliver quality results.

Viewing 142 - 144 of 9,676 Reviews

Glassdoor has 9,992 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.