Michaels reviews

3.1

44% would recommend to a friend

(9,678 total reviews)

David Boone

35% approve of CEO

36% positive business outlook

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,678 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Feb 20, 2026

It's ok

Recommend
CEO approval
Business Outlook

Pros

I loved working in framing, The work was satisfying, I enjoyed helping customers. I enjoyed putting the pieces together.

Cons

Pressure to increase sales that was prioritized over customer needs and satisfaction, Expectations to work in the entire store, not just framing; I was also expected to juggle being on the sales floor and cashiering at the front on top of somehow getting custom orders done and taking care of framing customers.

4.0
Feb 18, 2026

Enjoyed holiday work

Recommend
CEO approval
Business Outlook

Pros

The managers were nice and the work was predictable

Cons

Busy holiday season meant you had to deal with a lot of rude customers, but no more than you'd expect from a typical retail situation

1.0
Feb 17, 2026

Avoid Michaels

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good employee discount, nice customers, good mix of long time loyal employees.

Cons

lowest pay rates in big box retail. Operational leadership is very poor at the home office. New leadership does not understand the business. Very high stress environment. Low morale.

Viewing 142 - 144 of 9,678 Reviews

Glassdoor has 9,994 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.