Michaels reviews

3.1

44% would recommend to a friend

(9,676 total reviews)

David Boone

36% approve of CEO

36% positive business outlook

Michaels has an employee rating of 3.1 out of 5 stars, based on 9,676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Michaels employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Mar 5, 2023

Beware

Recommend
CEO approval
Business Outlook

Pros

30% discount if you like your crafts cheap and overpriced.

Cons

Assistant Managers at Michaels were hired on at a low hourly rate due to being guaranteed five hours of overtime every week. However, the company just decided to help with 'work/life balance' assistants are no longer allowed to work overtime, which means we are being paid a measly hourly amount for essentially running a business. When confronted with promises and offer letters, DMs and HR run away, tail between their legs. The company is owned by a debt business, they owe so much to them that it only hurts stores on a deep level. BARE minimum hours for everyone except SMs and ASMs (even if your store is raking in cash and making goals left and right), comically low starting pay for associates which is minimum wage in my location, unrealistic expectations to do everything in one day which includes running register, doing reports, down stocking, fulfilling orders, watching the framing counter, recovering the store, office work, etc. The company just introduced a credit card (like it's 2003) and is really pushing people out the window with it. I suspect the company won't last another 1-2 years at most. They roll out programs freely and do not anticipate the long lines of errors that come with them (the self checkout machines are a huge example). I suggest only taking an Assistant Manger job here if you have no other options, but be warned, they will lowball you until you accept.

2.0
Jul 17, 2022
Recommend
CEO approval
Business Outlook

Pros

A stable job, nothing great.

Cons

Incredible constant demands; little to no work/life balance. The last three months they required we submit a weekly “activity log” of everything we did. The “hybrid” model of working they advertised turned into either in office or at home. No flexibility and no willingness to compromise with teams.

Viewing 148 - 150 of 9,676 Reviews

Glassdoor has 9,992 Michaels reviews submitted anonymously by Michaels employees. Read employee reviews and ratings on Glassdoor to decide if Michaels is right for you.