Is Michaels a good company to work for as a Cashier/Sale Associate?

Cashier/Sale Associate professionals working at Michaels have rated their employer with 3.5 out of 5 stars in 827 Glassdoor reviews. This is a higher than average score with the overall rating of Michaels employees being 3.1 out of 5 stars. Search open Cashier/Sale Associate Jobs at Michaels now and start preparing for your job interview by browsing frequently asked Cashier/Sale Associate interview questions at Michaels .

Does Michaels pay Cashier/Sale Associate employees well?

Cashier/Sale Associate professionals rate their compensation and benefits at Michaels with 2.4 out of 5 stars based on 827 anonymously submitted employee reviews. This is 4.1% worse than the company average rating for salary and benefits. Find out more about Cashier/Sale Associate salaries at Michaels.

How happy are Cashier/Sale Associate professionals working at Michaels?

49% of Cashier/Sale Associate employees at Michaels would recommend their employer to a friend. This rating has decreased by 6% in the past 12 months. Cashier/Sale Associate professionals have also rated Michaels with a 3.5 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.4 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at Michaels?

Sales Associate (1012) , Cashier (984) , Sales Associate/Cashier (806) , Replenishment Associate (384) , Customer Experience Manager (335) , Store Manager (263) , Certified Custom Framer (249) , Custom Framer (155) , Retail Sales Associate (144) , Support Specialist (111) , Manager (108) , Replenishment Manager (95) , Operations Manager (90) , Framer (74) , Custom Framing Manager (71)

What are the pros of working at Michaels according to real employee reviews?

"Coworkers were great and seemed to genuinely like or not mind doing their jobs at all." ((in 654 reviews)); "The people I worked with are great and the employee discount was good as well." ((in 602 reviews)); "Flexible hours good for students wanting to work and go to school at the same time." ((in 377 reviews)); "Flexible hours and scheduling." ((in 189 reviews)); "Benefits are good for full time and part time employees" ((in 180 reviews))

What are the cons of working at Michaels according to real employee reviews?

"Pay is low in all positions and the chance of getting a fair yearly review and raise not all." ((in 977 reviews)); "Poor management and mistreatment of employees" ((in 722 reviews)); "Each store is different and if you have a bad manager then things can get chaotic." ((in 448 reviews)); "No training and no advance warning." ((in 285 reviews)); "Lazy and do nothing store managers and assistant managers" ((in 121 reviews))

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Michaels

Michaels Cashier/Sale Associate reviews

3.5

49% would recommend to a friend

(827 total reviews)

David Boone

39% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.4

Culture & values

3.2

Senior management

2.8

Career opportunities

2.4

Compensation and benefits

Sale Associate/Cashier employees have rated Michaels with 3.5 out of 5 stars, based on 827 company reviews on Glassdoor. This indicates that most Sale Associate/Cashier professionals have a good working experience there. Michaels is rated in line with the average (within 1 standard deviation) by Sale Associate/Cashier professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

827 reviews

4.0

May 18, 2025

Good Starter Job

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Good experience at register and with customers

Cons

Shift lengths, not much time on the floor

2.0

May 5, 2025

Meh

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Friendly staff Lots of young people my age

Cons

The discount… No online schedule available (would need to make sure you have a shift after Thursday to view the shifts starting Sunday or have a nice coworker who would send you a picture of the schedule) Management has been there far too long

4.0

Apr 30, 2025

good first job

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

- flexible hours - nice staff - student friendly/first-job friendly

Cons

- i literally had zero training and basically just figured everything out myself - they wouldnt respect my hours (im a student so i would either get 30 hours a week or zero...) -

Viewing 25 - 27 of 827 Reviews

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Michaels

Michaels Cashier/Sale Associate reviews

Ratings by category

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Good Starter Job

Meh

good first job

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