Micro Center Customer Service Representative CSR reviews

3.9

68% would recommend to a friend

(85 total reviews)

Richard M. Mershad

81% approve of CEO

62% positive business outlook

Customer Service Representative (CSR) employees have rated Micro Center with 3.9 out of 5 stars, based on 85 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Micro Center is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

85 reviews
5.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Can make as much as you can sell.

Cons

None really, culture at my store was great.

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Micro Center Response
5mo
Thanks for your review! We’re happy to hear you had a great experience with our team and found the sales opportunities rewarding. We appreciate the time you spent with us and wish you continued success! Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
4.0
Oct 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Commission based and professional co workers

Cons

High pressure during holidays and rush times

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Micro Center Response
7mo
We appreciate your feedback and are pleased to hear you recognize the good culture and professionalism of your co-workers at our Fairfax location. We recognize that commission-based roles, especially during peak holidays and rush times, involve high pressure. We strive to staff up as aggressively as possible during these periods to minimize the strain on our team while still meeting intense customer demand. Thank you for your continued hard work and dedication. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
3.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Discounts on select products, experience with stress and customers,

Cons

stressful, generally side with customers over workers to get issues resolved

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Micro Center Response
7mo
Thank you for taking the time to share your perspective on your Customer Service Representative experience. We are glad you benefited from the product discounts and gained valuable experience interacting with customers. We recognize that the CSR role can be challenging and stressful, and we strive to provide a work environment that is both supportive and rewarding. While we are committed to resolving customer issues, we are equally committed to ensuring our team members feel respected and backed by management. Best of luck in your future endeavors. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
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Glassdoor has 1,586 Micro Center reviews submitted anonymously by Micro Center employees. Read employee reviews and ratings on Glassdoor to decide if Micro Center is right for you.