Is Micro Center a good company to work for as a Customer Service Representative CSR?

Customer Service Representative CSR professionals working at Micro Center have rated their employer with 3.9 out of 5 stars in 85 Glassdoor reviews. This is a higher than average score with the overall rating of Micro Center employees being 3.6 out of 5 stars. Search open Customer Service Representative CSR Jobs at Micro Center now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Micro Center .

Does Micro Center pay Customer Service Representative CSR employees well?

Customer Service Representative CSR professionals rate their compensation and benefits at Micro Center with 3.8 out of 5 stars based on 85 anonymously submitted employee reviews. This is 11.1% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Micro Center.

What are the top reviewed jobs at Micro Center?

Sales Associate (188) , Customer Service Representative (178) , General Sales Associate (116) , Customer Service Representative (CSR) (85) , Retail Sales Associate (57) , Service Technician (47) , Systems Sales Associate (35) , Sales (26) , Warehouse Associate (23) , Computer Technician (17) , Inventory Specialist (17) , Technician (16) , BYO Sales Associate (15) , Manager (15) , Cashier (14)

What are the pros of working at Micro Center according to real employee reviews?

"Good for experience/semi good for pay" ((in 107 reviews)); "The people that I work for are just great and the people I work with are equally awesome." ((in 96 reviews)); "benefits were good and sufficient" ((in 56 reviews)); "They have flexible schedules and are willing to work" ((in 31 reviews)); "The money is good if you can capitalize on the opportunities at hand" ((in 31 reviews))

What are the cons of working at Micro Center according to real employee reviews?

"bad management for the entire store" ((in 183 reviews)); "Managers don't take complaints to heart." ((in 66 reviews)); "Long hours for low commision" ((in 42 reviews)); "Hourly pay for all sales members is $4/hr + commission." ((in 34 reviews)); "Ive worked there for 3 + years and work life balance is terrible!" ((in 18 reviews))

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Micro Center

Micro Center Customer Service Representative CSR reviews

3.9

68% would recommend to a friend

(85 total reviews)

Richard M. Mershad

81% approve of CEO

62% positive business outlook

Ratings by category

4.3

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

Customer Service Representative (CSR) employees have rated Micro Center with 3.9 out of 5 stars, based on 85 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Micro Center is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

85 reviews

5.0

Jul 13, 2025

A Job of Responsibilities

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Customer Interaction, thorough checks needed, commission pay in addition to hourly pay, standing all day with miscellaneous tasks, a lot of responsibilities, working under pressure at times

Cons

Customer Interaction, standing all day, can be overwhelming, a lot of responsibilities, but it’s not that bad as long as you can handle it, working under pressure at times

Micro Center Response

11mo

Thank you for your review and for being part of the Micro Center team in Indianapolis. We're glad to hear you're enjoying the customer interactions, the variety of responsibilities, and the opportunity to earn commissions alongside hourly pay. We understand the role can be fast-paced and physically demanding at times, and we truly appreciate the energy and commitment you bring to the floor each day. Your advice to management is spot-on—supporting new team members and fostering clear communication is something we value and continue to work on. Thanks again for your feedback, and we’re glad to have you on the team! Best - Jennifer Rex - Senior HR Generalist – 614.850.3153

4.0

Jul 1, 2025

It was fun

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Gaming environment Gained sales experience

Cons

Not enough for the hourly pay

Micro Center Response

Thank you for your review and for your time with us in Fairfax. We're glad to hear you enjoyed the environment and gained valuable sales experience as part of the team. The Customer Service Representative role is an hourly position with competitive pay, and associates also have the opportunity to earn additional income through service plan sales. We appreciate your contributions and wish you continued success in your future endeavors. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153

5.0

Jun 18, 2025

Great Job

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

great team and management, amazing environment for tech lovers.

Cons

none that i can think of

Micro Center Response

Thank you for your positive review! We’re glad to hear you had a great experience during your time at our Brentwood location. It’s wonderful to know that the team and environment left such a strong impression—especially for those who love tech as much as we do. We appreciate your time with us and wish you all the best in your future endeavors! Best - Jennifer Rex - Senior HR Generalist – 614.850.3153

Viewing 10 - 12 of 85 Reviews

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Micro Center Customer Service Representative CSR reviews

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A Job of Responsibilities

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