Micro Center Customer Service Representative CSR reviews

3.9

68% would recommend to a friend

(85 total reviews)

Richard M. Mershad

81% approve of CEO

62% positive business outlook

Customer Service Representative (CSR) employees have rated Micro Center with 3.9 out of 5 stars, based on 85 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Micro Center is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

85 reviews
4.0
Aug 14, 2025
Recommend
CEO approval
Business Outlook

Pros

good money for part-time job.

Cons

alot of work during busy hours

avatar
Micro Center Response
10mo
Thank you for sharing your feedback and for your years of dedication to our Marietta team. We are glad to hear that you feel you are being fairly compensated for your hard work. We also understand that our busiest hours can be demanding, and we truly appreciate your commitment and dedication during those times. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
4.0
Aug 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Stable job youll be able to work monday though sunday easily.

Cons

There is a lot of favoritism between the higher-ups and who they choose to pick.

avatar
Micro Center Response
10mo
Thank you for your feedback. We are glad to hear you've found a stable work environment with flexible scheduling. We take your comments about favoritism very seriously, as this is not in line with our company values. We would welcome the opportunity to learn more about your experience and encourage you to reach out to us confidentially so we can better understand and address these concerns. Your suggestion for more team-building activities is a great one, and we will be sharing it with our management team. We appreciate you bringing this to our attention. Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
3.0
Jul 23, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Normal starting job for a highschooler

Cons

Lazy coworkers, some managers are meh

avatar
Micro Center Response
11mo
Thank you for your review and for being part of the Micro Center team in Dallas. We’re glad you’ve found value in the role, especially as a starting point, and we appreciate your continued contributions over the past few years. Thanks again for sharing your feedback! Best - Jennifer Rex - Senior HR Generalist – 614.850.3153
Viewing 7 - 9 of 85 Reviews

Glassdoor has 1,586 Micro Center reviews submitted anonymously by Micro Center employees. Read employee reviews and ratings on Glassdoor to decide if Micro Center is right for you.