Nov 11, 2018
Miles IT Response
7yThank you for the time to write this review. We are glad that you are enjoying your time at Miles!
Miles IT reviews
4.3
88% would recommend to a friend
Chris Miles
90% approve of CEO
86% positive business outlook
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Miles IT has an employee rating of 4.3 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Miles IT employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).
Reviews by job title
289 reviews
5.0
Jan 14, 2016
Awesome Company / Challenging Work
Anonymous employee
Current employee, more than 5 years
Moorestown, NJ
Recommend
CEO approval
Business Outlook
Pros
Lots of companies have 'vision statements' and 'beliefs' that are just so much marketing BS. Not here. MT has living, breathing, stated beliefs that are baked into the company's culture and you should read them before applying. Just search for "Miles Technologies Beliefs" and see especially beliefs 5 though 9 which are Caring, Ethics, Working Hard, Honoring Commitments, and Family Comes First. You will not believe how serious these are, including the last one, until you see them in action. MT was founded by Chris Miles about 19 years ago. He is the CEO and is active in leading the company. That said, there is no micromanagement. Division presidents are fully empowered to run their areas of responsibility and they do. They don't micro-manage either. The culture is very open. Everyone can see each other's calendars, tasks, etc. Anyone in the company could enter an appointment for themselves with Chris (but do not waste his time, just saying...). Company goals and performance against those goals are well communicated. Crazy hours are not required. Most jobs here can be accomplished in 40-50 hours per week. When OT or inconvenient hours are required, they are paid. The hiring process is challenging and time consuming. Why is this a 'Pro'? Because it works and the result is a company full of people who are smart, passionate, and not jerks. If that describes you, and you also have skills, you should apply. The company is profitable, growing, and debt free.
Cons
MT's senior management have all been with the company essentially since it was founded. The company's success is due in no small part to their talent and hard work. One result is that they have a limited interest in hearing about 'better' ways to do things except at the lowest levels of process and procedure. Come here to learn, not to teach. On the plus side, there is a lot to learn. Currently a few job designs result in more work than can be accomplished in 40 - 50 hours per week. This makes actually implementing the company beliefs very challenging or impossible, which is frustrating because they are taken seriously. A great question for applicants to ask is, "Is everyone currently in this job able to keep up with their workload?" Expect an answer like, "No, that's why we are hiring." Dig deeper. Among employees who have worked at MT for more than a year or two, turnover is very low. This is also a positive, but as in many good companies, upward mobility is limited once you get past the first couple of levels. And there are not very many levels. Benefits are good, not great.
5.0
Nov 5, 2014
Inclusive workplace, every opinion counts...
Current employee, more than 10 years
Moorestown, NJ
Recommend
CEO approval
Business Outlook
Pros
There is always room for growth. If you have the vision and the merit you can achieve all your goals here. You could be in any position and share ideas about any aspect of the company and the idea would be listened to and thought upon. There is an eclectic mix of people from various parts of the world with varied experiences in life. You always get to hear about different perspectives and everyday you learn something new. Every individual's career matters and a lot of time is spent in creating forward thinking careers. Being a working mother is challenging but at Miles they make you feel at ease and not guilty about paying attention to your family. In fact one of our core beliefs is that family comes first and in case there is a need there are always people available to help you at work so you can meet your family obligations without having to feel bad about it. In a nut shell it feels like your business and workplace is like second family!
Cons
Every organization has issues they need to deal with - the good part about Miles is that there is no denial. We don't shy away from them. We address them head on and try to come up solutions to fix a problem. Some things take longer to address than others but they are never ignored.
Viewing 49 - 51 of 289 Reviews
