Mimecast reviews

3.5

59% would recommend to a friend

(773 total reviews)

Marc van Zadelhoff

56% approve of CEO

41% positive business outlook

Mimecast has an employee rating of 3.5 out of 5 stars, based on 773 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mimecast employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

773 reviews
3.0
May 19, 2020
Recommend
CEO approval
Business Outlook

Pros

* Industry is not going away * Ability to learn and take full ownership * Autonomy if your role permits * The CEO is a good chap! * Flexibility (noting that prior to COVID-19 "work from home" was heavily frowned up) * 401K match * Medical\Dental\Vision Benefits - noting that Medical out-of-pocket cost/deductibles increasing YoY * Free lunch M-TH, cool but loud office space (probably irrelevant now with COVID-19) * Some good, genuine people you can grow with like at any company

Cons

* Mgmt emphasis on politics vs. support\ownership\action\ideation * Silos, poor communication between Teams, nepotism especially in EMEA * Recent external Director-level+ hires are from same companies leading to no new ideation and increase in politics (Q. How much was paid out in referral fees for these folks?) * Internal titles\promotions handed out selectively not based on merit; reshuffling of poor managers at VP and Director level * Annual review process is non-existant with raises (if you're lucky) based on favoritism * Redundant leadership roles in Finance, HR, and Product * When people leave there are no announcements, masking high employee turnover * SUGGESTION = With business travel suspended due to COVID, the FI Team should re-evaluate the "Leaders" with extensive prior travel expenses. I'm sure the ROI on them, not just their extensive travel, is questionable.

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Mimecast Response
6y
Thank you for providing us with this feedback. We value your opinions and comments and use any review here for future improvements and enhancements to our policies and processes. We appreciate the fact you felt our company was a great learning experience and hope you gained value in your employment and are able to take what you learned to your next opportunity. We wish you the best of success with your future endeavors and thank you for helping our company succeed and for choosing our company as a stop in your career path.
2.0
Feb 3, 2020

Going downhill

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice amenities, free lunch 4 days a week

Cons

The company’s gone downhill over the past year or two. Management is young and have no idea what they’re doing. There’s no guidance whatsoever and they expect you to create your own career path with no promise of helping you get there. On top of that, there’s no career structure (unless you’re in the BDR or sales teams). HR has been talking about creating a ladder for almost a year and we have yet to see anything in the works. Promotions happen by chance and not by performance, which only makes sense when there’s no way to even measure how well employees are doing. To make things worse, compensation is way below the market rate in the greater Boston area. And above all, you’re either the person who does the work or the person who gets to present it. So don’t be fooled by the nice amenities, the grass is indeed greener on the other side.

avatar
Mimecast Response
6y
Thank you for providing this feedback and taking the time to write this review. We examine every review posted to this site and use the feedback to improve our culture, policies and procedures. We have been experiencing significant growth this year more than any previous year and with this growth trajectory comes challenges. We are transparent that there is much more work to be done on improving our best practices. We will continue to monitor feedback closely and respond to changes to constantly improve our culture. Again, thank you for taking the time to write this review and provide feedback, we truly appreciate it.
2.0
Jul 3, 2019

Great Product but Horrible Management Team (BDR)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Product sells itself - Employees on the team are good people -free lunch Monday-Thursday -Gym on site -Very cool CEO who will treats everyone with respect -Facility is jaw dropping

Cons

Management is a huge and the biggest problem here, when I first got to Mimecast the management team was experienced, had closing experience, and they were able to help you out effectively. But as time went on the mangers either got promoted to a new position or they left the company. All of the current managers on the BDR team have no closing experience and they were only BDR's for about a year, one in particular less than a year then got gifted a promotion. They have no experience and want to prove to their superiors that they are fit for the position and this is simply not good for business. For an example, a group of new hires came in and one of the managers was cold calling with the team and when they finally got a prospect on the phone he hung up and told the new hire that he didn't think that guy was going to answer the phone. The managers will do whatever it takes for them to look good just by hitting volume numbers. One of the managers even assigned his team to read an entire book at home and made his team have a quiz on the book like we were still in college. Most of the new managers were either friends or family with the managers so they literally got handed the best territories to succeed and hit their numbers by strictly emailing people and getting meetings for the Enterprise reps who always give credit to their BDRs. If you choose to join Mimecast as a BDR you better hope you are on the Enterprise, up-sell, or inbound side of things. If you are stuck in the mid-market or the small business side of the program, all I can say is good luck to you. The management team is not liked by most of the employees but everyone is scared to speak their mind because once you do, you are simply putting a target on your head and that will put a big road block in your career path . They will find ways to get you on a performance plan or not invite you to any events and have you feel like you aren't a part of the team that has potential to become a rep. Mimecast was great at first but as time went on I became to feel miserable as a BDR. The best part of Mimecast BDR team was the director of the BDR team Rich, but he has gotten promoted and doesn't work directly with the BDR team anymore. There are better companies that will provide you much better training to become an account executive which should be your main goal going into this position. If you want a job where can act like you are working hard and you can make a decent paycheck but do not really care about self progression then Mimecast might be for you considering all of the benefits that they do give you while working. Choose your career path wisely.

Viewing 28 - 30 of 773 Reviews

Glassdoor has 818 Mimecast reviews submitted anonymously by Mimecast employees. Read employee reviews and ratings on Glassdoor to decide if Mimecast is right for you.