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Mindset (New York)

Engaged Employer

Mindset (New York) reviews

4.4

88% would recommend to a friend

(31 total reviews)

Darren Webb

92% approve of CEO

82% positive business outlook

Ratings by category

4.8

Diversity & inclusion

4.6

Culture & values

4.5

Work/Life balance

4.5

Career opportunities

4.3

Compensation and benefits

4.2

Senior management

Mindset (New York) has an employee rating of 4.4 out of 5 stars, based on 31 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Mindset (New York) employee rating is in line with the average (within 1 standard deviation) for employers within the Legal industry (3.8 stars).

Ratings by demographic groups

Reviews by job title

31 reviews
5.0
Apr 16, 2026

Flexible work environment with supportive management

Medical records clerk
Recommend
CEO approval
Business Outlook

Pros

One of the most impactful aspects has been the flexibility the company provides, along with the opportunity to work from home. This has allowed for a strong work-life balance while still maintaining productivity and accountability. I also have the privilege to work alongside a great team where there is a strong foundation of collaboration and mutual respect. There is a clear effort to ensure employees feel heard, supported, and set up for success. I appreciate the company's core values. They are not just communicated, but genuinely reflected in day to day operations and decision making. That alignment creates a positive and trustworthy work environment.

Cons

With the pace of growth, it's understandable that some processes are still evolving. From my perspective, there are opportunities to introduce more structure and consistency in certain areas, particularly around communication and workflow alignment.

5.0
Apr 16, 2026

Going above and beyond do help those most in need

Attorney
Recommend
CEO approval
Business Outlook

Pros

I have been working here for 1 year. The leaders in this company share my drive to support those most in need. They have impressed me through tech advancements which help me help the disabled community.

Cons

Bottlenecks related to rapid growth. But these are handled efficiently.

5.0
Apr 16, 2026

Supportive culture with competitive pay and flexibility

Intake specialist
Recommend
CEO approval
Business Outlook

Pros

Management is approachable and supportive, with a true open-door policy that makes it easy to navigate challenges. The training materials are clear and effective, setting employees up for success. Compensation for the intake position is highly competitive—better than similar roles I’ve held—and the added incentives are a great bonus. The flexibility offered here is also impressive and supports a healthy work-life balance. The company continues to grow and improve, with a strong focus on both employee and customer experience. The culture is positive, collaborative, and encouraging, and coworkers are supportive and willing to help one another. What stands out most is the genuine care for the people we serve. They are treated with compassion, not as numbers, and we are given the time to provide meaningful support. Overall, working here has been a truly positive experience. I feel motivated and supported every day, and I’m grateful for the opportunity to grow both professionally and personally

Cons

. I aim to give a realistic perspective, and overall there are very few downsides. As long as you apply the tools and training provided, you can be very successful in this role. The only potential challenge is emotional burnout, which can come from supporting individuals through difficult and sometimes traumatic experiences. While this can be impactful, the company does not overwork employees and actively encourages taking breaks and prioritizing mental health. Leadership also makes an effort to check in regularly, offering support not just with performance, but with overall well-being. With proper self-care and use of available resources, burnout is minimal and manageable

Viewing 25 - 27 of 31 Reviews
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ReviewsMindset (New York) reviews

Glassdoor has 31 Mindset (New York) reviews submitted anonymously by Mindset (New York) employees. Read employee reviews and ratings on Glassdoor to decide if Mindset (New York) is right for you.