Molina Healthcare reviews

3.3

49% would recommend to a friend

(2,756 total reviews)

Joseph Zubretsky

57% approve of CEO

44% positive business outlook

Molina Healthcare has an employee rating of 3.3 out of 5 stars, based on 2,756 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Molina Healthcare employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Jul 14, 2013

The founder himself would be horrified!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, coworkers, VTO, and nothing else

Cons

Between constant turnover of management that have absolutely no knowledge of Medicaid, to Directors being brought in again with no knowledge of Medicaid or how to run a department. Back stabbing, favoritism blatantly shown within the circle of Directors with HR and even higher positions. You cannot complain to anyone nor HR as what should be in confidence goes to your manager and director as they all hang out together and children are in same sport. Change is expected in any job but when you have a Director who doesn't know what she/he is doing change is at an immediate pace constantly or over night. Felt more like you were doing their work so that when they went to their superior they had the information needed. Extremely stressful job. No work/life balance at all and no one to turn to for help. Even when you go to your manager you were told to go to HR and complain, and when you did that HR wrote it down and nothing what so ever was done. It is a shame the amount of good people that have left with out having a job to go to and no one from Corporate has noticed or called or interviewed anyone of them. I know of 5 people who left with out a job to go to and were so desperate and so stressed out they found this to be more of a way to be sane and release all that stress. Truly a shame as once I believed I could stay and retire from this company.

4.0
Mar 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Good company to work for once you get used to the workload. 401K matched @ 4% of your pay (100% Match). 3 Week vacation. Semi-helpful co-workers (we are a group of about 25 and only about 6 help each other out with questions). I am thankful for the opportunity.

Cons

When you get hired, forget about asking for a raise next year to match that of a new hire. Say you start at $30hr. Due to a lot of turnover, when they hire new people, they pay them at $32hr-$34hr. Meanwhile, you are still making $30hr. When you ask how you can be paid as a new hire who has no experience, they basically tell you that you have to be 100% on point in all your work give ideas to management, and help your co-workers, which probably means no one gets a raise over 2% yearly.

1.0
Oct 17, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote/work from home/they send equipment

Cons

MICROMANAGEMENT!!!!!! It is disturbing how they watch you. They will use it to show you the mistakes you made while replaying the call that was recorded. The "leadership" never take complaint calls from members but expect you to figure out the issue. You can NEVER get a day off! Just because you put in for the days months ahead, they will not grant it depending on how many people are off. The department is huge and there are always people off. The training was TERRIBLE if that is what you can call it. It is completely unorganized with a toxic work environment. They will have someone constantly listening and grading your calls, but completely overlooking how the member did not receive service. The transportation department will have members miss appointments because they do not show up. They are aware of the issue but will do nothing about it. The case managers do not care about the members and most of the time refuse to answer the calls or bother returning them. The insurance is awful and expensive. No one cares to change and none of the other departments want to assist. Keep looking .. DO NOT WORK HERE!

Viewing 46 - 48 of 2,756 Reviews

Glassdoor has 2,952 Molina Healthcare reviews submitted anonymously by Molina Healthcare employees. Read employee reviews and ratings on Glassdoor to decide if Molina Healthcare is right for you.