NAVEX reviews

3.9

72% would recommend to a friend

(714 total reviews)
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Arpan Sheth

Not enough data to show CEO approval

66% positive business outlook

NAVEX has an employee rating of 3.9 out of 5 stars, based on 714 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAVEX employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

714 reviews
1.0
Sep 29, 2015

Sales driven organization with zero focus on employee well being

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Do the free veggies on Wednesday count? I tend to think not since they serve as lunch for most of us as we can barely afford to pay our bills.

Cons

Arrogant & untouchable managers, pathetic pay across the company, condescending treatment from those over you, lack of career development, terrible training in each department which is reflected in the poor customer service given by each department, and ridiculous benefits.

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NAVEX Response
10y
If you have raised concerns at NAVEX4NAVEX, each report we receive is fully investigated and we try to respond within 48 hours of each report. Know that you are heard, but sometimes this means a full investigation does not result in substantiated findings. I am sorry to hear this has been your experience, but we are doing a lot to offer opportunities to our employees. For example, we recently established several university partnerships where employees can receive discounted tuition to continue their education. We also brought on three new trainers to help our employees develop in their careers, along with the coaches available to our call center staff. If you would like additional resources, coaching, or guidance on possible career paths, we can provide more information there as well.
1.0
Aug 31, 2022

**WARNING**

Recommend
CEO approval
Business Outlook

Pros

None come to mind .

Cons

Every time they hire account executives they lay off at least 50% during training. I got a notification for a meeting one morning on week 5 of training. They fired me and gave no explanation other than I wasn’t a good fit for the role -(that they hired me for 5 weeks prior?). I went to LinkedIn messages only to find this happened to 12/18 in our class. Totally unethical to make people leave other jobs and do this. Stay far away.

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NAVEX Response
3y
Dear Former NAVEX Team Member, First, I would like to say thank you for your time at NAVEX and all your contributions to our team. You all make the workplace that much better. I encourage you to share any of your concerns by emailing me at: tyler.epps@navex.com Warmly, Tyler Epps Talent Brand Ambassador
2.0
Feb 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Great benefits, vacation, 401k etc. package. Loads of training and would highly recommend to someone getting started in sales as their training is top notch.

Cons

Literally too many meetings. I appreciate the sales recognition but having an hour long meeting every other Thursday, on top of 1 hour long meeting with your manager every week, on top of staying up to date on product knowledge little time is left for actual selling. Also, pay is woefully low compared to the market. 80K base to deal with customer complaints and endless support issues is easily 10-15K off what the market is offering. Product is dated as company is focusing on M&A instead of product development. The doc management system was supposed to have a LMS back in 2018 and they're still discussing it. Start-up companies are outpacing this E&C gorilla due to slow changes and too many processes. I know this is sales, but cranking up the micro-managing during an ongoing pandemic is wearing out AE's and its showing because you're continuously losing top talent to competitors. If you're a farmer you'll deal with ongoing support issues and aggravated customers which will slow down your ability to sell.

Viewing 13 - 15 of 714 Reviews

Glassdoor has 744 NAVEX reviews submitted anonymously by NAVEX employees. Read employee reviews and ratings on Glassdoor to decide if NAVEX is right for you.