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      NAVEX

      Engaged Employer

      NAVEX reviews

      3.9

      72% would recommend to a friend

      (714 total reviews)
      avatar

      Arpan Sheth

      Not enough data to show CEO approval

      66% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.1

      Work/Life balance

      4.0

      Culture & values

      3.7

      Senior management

      3.7

      Career opportunities

      3.3

      Compensation and benefits

      NAVEX has an employee rating of 3.9 out of 5 stars, based on 714 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NAVEX employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      714 reviews
      1.0
      Jan 14, 2018

      I'm not mad, just disappointed.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Like a lot of people have said good people to work with

      Cons

      Management is condescending. They will make you feel like you aren't doing your job right regardless of what you do. At the same time when you ask for anything to do your job correctly (training, help, materials, etc) they will sit on it for months and months and never give you the help you requested. Even to the point of claiming you never made the request in the first place. Other times they will give you something other than what you need and claim that it is what you asked for. Because of the lack of training it is very hard to have any upward advancement. You are given little to no support and then asked to move mountains. If you look at a lot of the positive reviews they mostly come from the Portland office. If you are planning on working at one of the other offices be plan on being treated like a second class employee. Upper management talks about having a "say it" culture if there is an issue but they never listen to anything anyone says. There are multiple complaints that have been made on this site and in the semi-annual engagement survey that have never been changed or even addressed. Pay is still terrible when compared to similar jobs in the area but we are still told that are pay is competitive. Management is still abusive when people have repeatedly complained about it. The only people that they pay attention to is themselves. If the people in Portland don't like something it will be changed. Otherwise be prepared to deal with it until you are lucky enough to leave the company. CEO has seen no apparent issues with anything going on in the company. He feels that everything is fine. Like i said above, if the people in Portland don't see anything wrong it won't be fixed. And they never see anything wrong because they do whatever they want. He has mentioned in meetings that people who complain on this site (or other similar sites) don't reflect what he sees. Even though a lot of what is being said here is a lot of what people are saying to him and in company wide surveys. He is a nice guy, but it's hard to be supportive of him when as a CEO he continues to ignore what his employees are telling him.

      avatar
      NAVEX Response
      8y
      Dear NAVEX Global Team Member, You are right - our team is listening and your experience is definitely not what we aspire people to have! Here are some details that you may or may not be aware of that I wanted to share with you: 1. Our team has acknowledged, given the number of acquisitions NAVEX GLobal has managed, that we have some pay gaps to close as our goal is to pay competitively. In response to this goal, we have established competitive pay ranges in partnership with Radford (external compensation firm) and implemented a quarterly compensation reviews of our top talent. We are not where we want to be as we can't right size everyone overnight, but we are making significant progress and will continue to prioritize this goal. Without understanding more about the information you were provided, I wanted to ensure you were aware of this action. 2. You are also right that we have incredible people!! NAVEX Global, like any organization, has seen some great people move on to new opportunities. While our rate of turn did slow in 2017 compared to prior years and our ratings for "intent to stay" as captured in our engagement survey increased, we will always work hard to retain people. This is one of the reasons we established a team of Culture Ambassadors that have in turn made two presentations to our executive team about their ideas to strengthen our culture. Our NAVEX Next program that you may have heard about is one example of their ideas being put into motion. (If you're not familiar with this program, please let me know!) 3. As you are aware, we conduct engagement surveys twice per year and today we kick off our first survey for 2018. This tool is only one instrument we use to gauge our progress and the experience people have. As our CEO has shared in both Town Halls and his CEO updates, we are not a perfect place and we will always listen to what is and is not working for people, and be honest about what we can and cannot change. As much as I personally wish we could make changes happen over night, we do have to be fiscally responsible while advancing our efforts. Thus far, feedback from our engagement survey does suggest we are heading in the right direction and at the same time, we do recognize that some team members, like you, may not share this same perspective - this is why we will not stop trying to create the best possible place for each and every person. Thank you for your candor. I hope you know how much your willingness to share does matter. Best, Cindy Raz VP, HR & OD
      1.0
      Feb 28, 2017

      Sales

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice office space, enjoyable people who care about doing the right thing. Flexible time off. Superb community outreach and volunteer team. Terrific products, the roadmap is encouraging.

      Cons

      -Pay is significantly below the market value for each role. -Hypocritical Upper Management: preaches that they care about employees and want to maintain and grow internal talent. Yet, when the rubber meets the road they literally do nothing to back up their claims. They stifle raises, do not promote from within and care little about keeping employees around. All they care about is reducing expenses, and cutting salary overhead. Definitely do not believe any of the 'encouraging' reviews when it comes to pay and benefits. -Out of touch CEO. Talks the talk daily about being a great culture, yet seems to do everything he can to contradict that talk. -No accountability for Executives behavior. Time and time again employees share that they have experienced harassment, bullying and sometimes retaliation from leadership. And time and time again reports are made and no action is taken. Our leaders are not abiding by the message and values that the organization is selling. Hypocrisy at its finest. -Lagging culture. There is lots of talk about an improving culture, when in reality its because 60% of the workforce is new, and hasn't experienced the dark underside of the Venture owned company. Leaders think that a free breakfast/lunch will magically cure our culture, when in reality it just reinforces the lack of commitment from the organization to truly improve. There are lousy excuses for holiday parties and employee appreciation events. -"We are EXTREMELY profitable" This phrase has been used to describe the business from multiple high level executives. Rumor has it that our CEO even touted this fact in front of our largest clients at a conference one time (He's truly a GENIUS!). This statement does nothing to help encourage the employees...we know that the business is raking in cash on the backs of our hard work and there is little to no recognition given. There is NO BONUS STRUCTURE! (unless you are a senior leader...then you get paid handsomely) and there is no defined path to career improvement and growth and personal financial growth. PS...our CEO just recommended in a company wide Town Hall, that we all come to GlassDoor and make reviews reflecting our experience at this organization. I am sure he was hoping for lots of positive reviews, I, instead prefer to provide an honest account of the experience.

      1.0
      Feb 9, 2017

      Account Executive

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Office has a shuffleboard that never gets used

      Cons

      Where to start.....Overall this has been an extremely disappointing experience. To begin with there is a "bench" of AE's waiting for territories to open up....think about that for a minute....Management turns so many people over that they have your replacement waiting in a cube for you to get fired and they openly talk about this....talk about fear management! Of course having so much turnover requires training...the onboarding experience was horrific (trainers talk negatively about other employees and openly discuss how bad the current AE's are at their jobs. Trainer does not understand the job that they are training for). Once you are in territory your manager will tell you to "get it done anyway you can" when the door is closed and then tell you the opposite when their words may be heard by others. This goes all the way to the top as the CEO expresses religiously about his open door policy yet he does not respond to employees when they ask for his time. This is an ethics and compliance company that does not talk their own talk. Discussion of open door reporting tools that the sales staff is expected to sell to customers the company does not believe in enough to use themselves. Beware for there is a culture of retaliation if you "say it". They say buyer beware and this is what I tell you if you are looking at coming on board.

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      Glassdoor has 744 NAVEX reviews submitted anonymously by NAVEX employees. Read employee reviews and ratings on Glassdoor to decide if NAVEX is right for you.