NVA reviews

2.8

36% would recommend to a friend

(716 total reviews)
avatar

John Bruno

19% approve of CEO

25% positive business outlook

NVA has an employee rating of 2.8 out of 5 stars, based on 716 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NVA employee rating is 22% below average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

716 reviews
1.0
Jun 9, 2025
Recommend
CEO approval
Business Outlook

Pros

- Remote job - Solid benefits - Unlimited PTO - Fun marketing for pets

Cons

I worked at NVA for almost 3 years and the entire time was extremely toxic. Over the course of three years the pet resorts marketing team went through 5 managers, 1 director, and 4 marketing specialists (myself included). This team does not follow the company values at all and you will burnout extremely fast. Leadership has no accountability for when they mess up and will try to blame you for why they failed. They will not provide you with any support if you come to them with issues, they will simply tell you to figure it out and then blame you when your solution makes them look bad. The marketing team is now heading into it’s 3rd team restructuring which now averages to once per year. Team members are so burnt out they are literally ending the work day in tears from the stress. HR does nothing to help and they know this has been a problem for at least 5 years now. Truthfully, you can find a better job and company to work for. Save yourself the stress and work somewhere you will be appreciated.

1.0
Oct 11, 2023
Recommend
CEO approval
Business Outlook

Pros

-Benefits are good and what you expect from a corporation-medical, dental, eye, ability to purchase life/disability/variety of other insurances -Continuing education availability is present but limited

Cons

-They do not value their veterinarians at all. They did not communicate with our veterinarian staff. -Multiple veterinarians have put in their notice and they have not asked if there is something that needs to be changed. They have not spoke with or addressed any concerns of the veterinarian staff. -There were not honest when they took over the business. As soon as the owner retired, they locked the computer system and would not let there be any changes. -They offer bonuses for the technicians/receptionist if quarterly profits are made, but they do not offer them to the veterinarians. The do offer a yearly bonus for the office manager.

3.0
Jul 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Friendly teams, very supportive of pet parents and pet care and remote work.

Cons

Benefits, organizational leadership and they are trying to redefine who they are which is impacting the employee experience.

Viewing 40 - 42 of 716 Reviews

Glassdoor has 736 NVA reviews submitted anonymously by NVA employees. Read employee reviews and ratings on Glassdoor to decide if NVA is right for you.