NVA reviews

2.8

36% would recommend to a friend

(716 total reviews)
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John Bruno

19% approve of CEO

25% positive business outlook

NVA has an employee rating of 2.8 out of 5 stars, based on 716 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NVA employee rating is 22% below average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

716 reviews
5.0
Jun 19, 2017

Great Team!

Recommend
CEO approval
Business Outlook

Pros

I think the corporation operates amazingly considering they do not enforce uniformed change across all facilities and branding of all their clinics. Each clinic operates different from the next and if a hospital is having issues, it is most likely the problems of it's past not necessarily NVA. All hospitals can have issues, but there are proper channels to reach out to for resolution and support. When the structure and culture are in place to operate the way it is suppose to , every clinic would see success. The fact that it is "corporate" gives room to grow from any position within a clinic to management and beyond.

Cons

The only cons is the separation that some people place between the clinics and the support center. If everybody understood it is one in the same, that division would fade away. I think some hostility is misplaced towards the support center and management, and this could be resolved by having more open conversations within each clinic rather than individuals placing misguided blame.

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NVA Response
9y
Your comments are great encouragement for us to continue opening up channels of communication in an effort to unite our NVA family, so thank you for sharing! We look forward to continuing to enhance the level of support provided to our hospitals and their teams.
5.0
Jun 17, 2017

veterinarian

Recommend
CEO approval
Business Outlook

Pros

I was surprised to find that this is unlike the other groups out there. I've worked as an associate for VCA and relief at Banfield. NVA doesn't have anything to do with the medicine. They buy equipment we need. Ourhospital is still run the way it was 4 yrs ago before it was bought by them. They have changed some of the "business" things and nobody likes change but most of but has worked out better than we thought it would. Everyone I have met from the company is helpful and they seem to care about the hospitals. They have a great culture

Cons

We don't get to see our division leader very often and we've had a lot of change there because they have been growing so fast and they get promoted or move to something else. Wish they had CE meetings or were able to get other hospitals in nva together

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NVA Response
9y
Thank you for your review, and more importantly, for your commitment to helping NVA provide progressive and compassionate veterinary care to our patients!
5.0
Jun 14, 2017
Recommend
CEO approval
Business Outlook

Pros

NVA is the ideal of corporate veterinary practice management. The motto, "join us/stay you," really says it all. NVA allows the practice owner/staff to do nothing but GAIN in transition. As a doctor you can finally focus on medicine without the distractions of business ownership. As a lay staff member you are afforded benefits and advancement opportunities not available in the "mom and pop" scenario. As an employee of NVA you are part of a progressive company who is interested in supporting and encouraging their staff members, providing opportunities for enrichment both personally and professionally. Resources to improve your practice/team/labor force are available at your disposal but you are still an individual. Outside of maintaining properly legality and standards, no one is going to dictate how you practice medicine. There are no cook books or designated drugs within use parameters. NVA allows you to have your cake and eat it, too. The buying power and benefits of a large populus company coupled with your ability to keep your culture and serve your clients and their pets YOUR way.

Cons

NVA is growing fast...keeping up is a struggle as departments grow and change as rapidly as new practices are added. That being said, this company strives to improve with every stride. Change is constant internally as newer and better ways to follow the servant leadership model are explored. Another con to consider: NVA owns many practices allowing them to maintain individuality. Some individuals are better than others! There is great value in diversity as long as you remember that diversity is a broad spectrum. If you don't like an NVA practice, take a moment to remember that NVA allowed them the freedom to BE WHO THEY ARE. Culture and policy is built in the practice not in a corporate office!

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NVA Response
9y
Thank you for sharing your review! We greatly appreciate your feedback and think the advice and ideas you mentioned can help us continue to improve. We appreciate you taking the time to share these thoughts with us.
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Glassdoor has 736 NVA reviews submitted anonymously by NVA employees. Read employee reviews and ratings on Glassdoor to decide if NVA is right for you.