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      NVA

      Engaged Employer

      NVA reviews

      2.8

      36% would recommend to a friend

      (716 total reviews)
      avatar

      John Bruno

      19% approve of CEO

      25% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.1

      Work/Life balance

      2.8

      Compensation and benefits

      2.8

      Career opportunities

      2.7

      Culture & values

      2.5

      Senior management

      NVA has an employee rating of 2.8 out of 5 stars, based on 716 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NVA employee rating is 22% below average for employers within the Personal Consumer Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      716 reviews
      1.0
      May 13, 2025

      Toxic management culture and zero positive reinforcement

      Remote customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The clients and animals were the only bright spots in the day. Some coworkers were supportive and made the experience tolerable.

      Cons

      Management is heavily focused on micromanaging every detail of your day rather than trusting you to do your job. The culture is centered around constant. Criticism meetings were frequent, but never to acknowledge hard work or positive performance. Feedback was overwhelmingly negative often nitpicking trivial issues instead of addressing larger, systemic problems. There is a lack of support or constructive development. It felt like the goal was to push employees out rather than help them grow. Morale was consistently low due to the hustle work environment created by leadership.

      1.0
      Apr 27, 2025

      Dysfunctional and toxic!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Loving and caring people who work in the hospitals.

      Cons

      The executive leaders, some of the senior leaders, and all of the HR leaders are in roles beyond their abilities. They are extremely toxic, lead from their insecurities/fear and it is destroying the organization.

      1.0
      Apr 10, 2025

      Joined With High Hopes – Left Due to Micromanagement and Homogeneity

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      NVA is a mission-driven organization with a strong presence in the veterinary space. Many passionate, hardworking individuals across the company genuinely care about animal care and practice support. The company offers remote flexibility and operates within a growing, dynamic industry. Cons: In my short time at NVA, I found the onboarding process and internal communication less structured than I expected for a company of this size. The expectations around role clarity, tools, and support were not aligned with what was initially communicated. Culturally, I found it challenging to find alignment, and it quickly became clear that it was not the right environment for me.

      Cons

      In my short time at NVA, I found the onboarding process and internal communication disorganized. The expectations around role clarity, tools, and support were not aligned with what was initially communicated. Culturally, I found it challenging to find alignment, and it quickly became clear that it was not the right environment for me.

      Viewing 79 - 81 of 716 Reviews
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      Glassdoor has 736 NVA reviews submitted anonymously by NVA employees. Read employee reviews and ratings on Glassdoor to decide if NVA is right for you.