NVA reviews

2.8

36% would recommend to a friend

(716 total reviews)
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John Bruno

19% approve of CEO

25% positive business outlook

NVA has an employee rating of 2.8 out of 5 stars, based on 716 company reviews on Glassdoor which indicates that most employees have an average working experience there. The NVA employee rating is 22% below average for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

716 reviews
1.0
Feb 23, 2023

No Job Security

Recommend
CEO approval
Business Outlook

Pros

After 3 years with NVA the only pro I can give is that my role is remote. Every other pro for working here has been taken away or disappeared. I work for the support center.

Cons

Company continues to show how unstable it is since a large lay off occurred last year. Looks like they are involved in several lawsuits. I wouldn't bet $5 on having a job tomorrow. Recently told many employees that they were not in compliance for pay and moved everyone to hourly which included losing many benefit. We had just been given unlimited PTO for one which my manager seemed to take advantage of right away. Leadership does not make time to connect with those in lower roles. My manager often. Takes time off and does not inform any of us on their team when they do. One time they actually went out of the country. Our access is so restricted we are not even able to back them up or address issues on our own. They are non responsive but if they need anything better respond within seconds. Constantly cleaning up after leadership with no thanks. I was also told I would receive 3-5% raise but only received a half percent raise. This year will receive nothing as they will site that we cannot afford it because of how poorly we are doing. Turn over in C suite roles is insane. Zero communication or direction when changes occur. I don't feel set up to succeed here. Our sites are aware of how dysfunctional it is and it's getting harder to hide it from them.

1.0
Nov 2, 2022

DO NOT WORK HERE

Recommend
CEO approval
Business Outlook

Pros

None. They aren't respectful to their employees.

Cons

Hire friends from outside with no job posting. Very little processes. No upper management support. No organizational change management. Departments make decisions in silos that affect other departments negatively. It's chaos and the wild west on spend.

1.0
Sep 19, 2022

Micromanaging galore

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working from home was nice

Cons

Micromanaging galore ! If you want a company who will take take take and then toss you to the curb then this is for you! Terrible management that has never done the job they want you to complete, under the guise of they will help yet they won't answer. You won't be noticed and all they will do is work you to mental exhaustion then push for more with no raises or acknowledgement

Viewing 19 - 21 of 716 Reviews

Glassdoor has 736 NVA reviews submitted anonymously by NVA employees. Read employee reviews and ratings on Glassdoor to decide if NVA is right for you.