Navos reviews

Inconsistent, ever changing policies. Poor/dangerous working conditions. Working with drug addicts whom Supervisors and upper Management coddle and look at as special projects while allowing them to continue working as mentors to Clients. The smell (inpatient). There are some amazing workers who go above and beyond to make the Clients feel safe and cared for but their efforts often overshadowed by others who are lazy and passive aggressive towards everyone which contributes to a hostile environment.

Clients in the program are not in need of the range of service provided, yet the supervisor is unwilling to exit people who are no longer in need of services. Staff regularly threatens clients with re-hospitalization for medication refusal, despite the clients not being on an LRO, which is unfair and does not respect the clients right to choose the course of their treatment. Supervisor is unwilling to address issues with coworkers and lets them fester for far too long, creating a hostile work environment. Systems for client documentation are stuck in the 1990s, clunky and difficult to use with no training given to staff upon hire. There is no centralization in time sheets, incident reporting, work orders and many different programs have to be used to accomplish a single task. No ability to move out of current positions, and employees are stuck working in the same job for decades. Senior management is completely disconnected from the staff and seem more concerned with politics, mergers with other agencies and looking good to the media instead of the well being of the staff and clients. There is a sense of subtle racism in hiring and which clients are selected for certain residential programs, Navos has a mostly white staff despite working with many people of color in the outpatient mental health programs. The mission statement and values sound great on paper, but they're rarely seen put into practice in programs.