Is NetApp a good company to work for as a Manager, Support Account Manager?

Manager, Support Account Manager professionals working at NetApp have rated their employer with 3.8 out of 5 stars in 33 Glassdoor reviews. This is a higher than average score with the overall rating of NetApp employees being 3.7 out of 5 stars. Search open Manager, Support Account Manager Jobs at NetApp now and start preparing for your job interview by browsing frequently asked Manager, Support Account Manager interview questions at NetApp .

Does NetApp pay Manager, Support Account Manager employees well?

Manager, Support Account Manager professionals rate their compensation and benefits at NetApp with 4.8 out of 5 stars based on 33 anonymously submitted employee reviews. This is 23.3% better than the company average rating for salary and benefits. Find out more about Manager, Support Account Manager salaries at NetApp.

How happy are Manager, Support Account Manager professionals working at NetApp?

21% of Manager, Support Account Manager employees at NetApp would recommend their employer to a friend. This rating has increased by 11% in the past 12 months. Manager, Support Account Manager professionals have also rated NetApp with a 4.8 rating for work-life-balance, 1.4 rating for diversity and inclusion, 2.8 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at NetApp?

Software Engineer (203) , Member Of Technical Staff (145) , Technical Support Engineer (92) , Senior Software Engineer (72) , Intern (71) , Member Technical Staff, Software (68) , Program Manager (66) , Manager (60) , Account Manager (53) , Sales (52) , MTS-3 (50) , Sales Representative (49) , Product Manager (46) , Systems Engineer (45) , MTS3 (43)

What are the pros of working at NetApp according to real employee reviews?

"It has great culture and you will one has the full responsibility of his/her job and freedom of doing his own way." ((in 682 reviews)); "Flexible working time and gives good emphasis to work life balance of employees with Work smart initiative" ((in 566 reviews)); "Netapp was a great place to work early on and the _technical_ people were great to work with." ((in 521 reviews)); "Good benefit and working envrironment" ((in 366 reviews)); "good work culture and some of the best minds in the industry" ((in 232 reviews))

What are the cons of working at NetApp according to real employee reviews?

"Frequent layoffs if you're not in their core business (storage and data protection)" ((in 329 reviews)); "Much of this change has been driven by poor management and poor quality control." ((in 224 reviews)); "Most of the management teams are good but there are also some managers that you would wish you never had." ((in 114 reviews)); "I can only see this company go down the drain, due this poor leadership, excessive spending on unnecessary things such as beer bash" ((in 79 reviews)); "Poor Upper Management and forward road map" ((in 56 reviews))

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NetApp

NetApp Manager, Support Account Manager reviews

3.8

21% would recommend to a friend

(33 total reviews)

George Kurian

Not enough data to show CEO approval

21% positive business outlook

Ratings by category

4.8

Work/Life balance

4.8

Compensation and benefits

3.0

Career opportunities

2.8

Culture & values

1.4

Diversity & inclusion

1.4

Senior management

Manager, Support Account Manager employees have rated NetApp with 3.8 out of 5 stars, based on 33 company reviews on Glassdoor. This indicates that most Manager, Support Account Manager professionals have a good working experience there. NetApp is rated in line with the average (within 1 standard deviation) by Manager, Support Account Manager professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

33 reviews

3.0

May 20, 2016

Cultural Transformation: Not Such A Great Place To Work

Support account manager

Recommend

CEO approval

Business Outlook

Pros

Plenty of parking, onsite fitness center, food days (snacks, fruit, bagels), lots of people who still care about their jobs (so long as they're not in Support)

Cons

Annual layoffs (although there's likely to be another one this fall), disappointing middle management with little/no direction, stock value dropped in half over last two years, beer bash no longer a weekly event...NetApp is no longer a Great Place To Work; they're not even on the list anymore

4.0

May 19, 2016

Account Manager

Account support manager

Recommend

CEO approval

Business Outlook

Pros

Great flexibility, people and culture.

Cons

Small feel environment in a big environment

3.0

Apr 27, 2016

Support Account Manager

Support account manager

Recommend

CEO approval

Business Outlook

Pros

NetApp is positioned in the industry in such a way that one can gain exposure in many different cutting edge technologies. As a company the culture is wonderful and ripe for learning. Depending on what section of NetApp you work in you can feel as if your getting paid to go back to school.

Cons

Currently, NetApp is in a transition phase. For current the employee, this can be scary but these changes if executed well will place NetApp not just with the current industry but ahead of it and back to being a leader.

Viewing 22 - 24 of 33 Reviews

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NetApp Manager, Support Account Manager reviews

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Cultural Transformation: Not Such A Great Place To Work

Account Manager

Support Account Manager

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