Is NiCE a good company to work for?

NiCE has an overall rating of 3.9 out of 5, based on over 3,228 reviews left anonymously by employees. This rating has been stable over the past 12 months. 79% of employees would recommend working at NiCE to a friend and 76% have a positive outlook for the business. The best reviews about NiCE have been left by employees working as Sales Development Representative (SDR) , Manager and Senior Software Engineer .

Does NiCE pay their employees well?

According to anonymously submitted Glassdoor reviews, NiCE employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at NiCE. This rating has been stable over the past 12 months.

How satisfied are employees working at NiCE?

79% of NiCE employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NiCE 3.9 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at NiCE?

Software Engineer (240) , Senior Software Engineer (101) , Specialist Software Engineer (60) , Account Executive (58) , Associate Software Engineer (55) , Project Manager (45) , Tech Manager (45) , Sales (40) , Specialist (36) , Director (34) , Tech Lead (34) , Software Developer (33) , Manager (32) , Technical Support Engineer (30) , Technical Manager (28)

What are the pros of working at NiCE according to real employee reviews?

"Some great people in the field and in mid" ((in 233 reviews)); "Good work life balance and Market leader in compliance" ((in 206 reviews)); "Good Culture and lots of fun activities throughout the year." ((in 194 reviews)); "Good work culture and work environment" ((in 122 reviews)); "good benefits and on boarding process" ((in 89 reviews))

What are the cons of working at NiCE according to real employee reviews?

"management is poor and not so appropriate" ((in 130 reviews)); "They are cheap and salaries are low" ((in 115 reviews)); "You will ruin your life..... they work on old technologies.... Managers are worst here ....." ((in 68 reviews)); "Upper management was always talking about AI like it was going to somehow make everything else better." ((in 25 reviews)); "No training nothing u r expected to work on field within 3 days that too with zero error." ((in 23 reviews))

What are employees saying about NiCE layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about NiCE layoffs and their outlook for job security at NiCE in 2026.

What are the top reviewed NiCE locations?

Sandy , Hoboken , Atlanta , New York , Salt Lake City , Denver , Richardson , Chicago , Paramus , Jersey City , Austin , Dallas , Columbus , Washington , Israel , San Diego , Redwood City , San Francisco , Rutherford , Omaha , Los Angeles , Alpharetta , Brooklyn , Minneapolis , Seattle , Boston , Fort Worth , Indianapolis , Cleveland , Carlsbad

NiCE reviews

3.9

79% would recommend to a friend

(460 total reviews)

Scott Russell

86% approve of CEO

76% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.9

Work/Life balance

3.8

Career opportunities

3.7

Senior management

3.7

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

460 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Jul 18, 2023

Think twice…

Anonymous

Recommend

CEO approval

Business Outlook

Pros

There are some really great people in the sales/channel org here.

Cons

-Mandatory badge scan at least twice a week or you’re “written up” -You won’t receive comp docs until half way through the year (commissions either clawed back or not given) -You will receive emails/calls from 6am-12am -Borderline impossible to get promoted or receive a raise -Almost everyone in sales is overworked and underpaid -Company moral is at an all time low -Nobody actually fills out the employee survey honestly due to fear of being let go

NiCE Response

2y

Thanks for leaving us a review. At NICE, we offer our NICE-FLEX hybrid model which provides ultimate flexibility for employees, comprising 2 days in the office each week, and 3 days of remote work. We also have a broad annual merit process as well as bonuses, allowing for increases in pay. This has continued throughout the pandemic and even in today’s challenging market conditions, despite many other companies recently cutting salaries, laying off employees, and more. We wish you the best of luck with your future career journey.

1.0

Jul 5, 2023

Shareholders of NICE should be concerned.

Cloud operations engineer

Recommend

CEO approval

Business Outlook

Pros

It's a job. The people are amazing! Love my leadership & team members. (inContact division)

Cons

After a wildly successful company, (inContact) was acquired by NICE the company (inContact division) is not a place I would recommend working. Most of the perks have been stripped away, in that ensuring inContact employees are happy and wish to stay long-term is not an investment NICE is willing to make. The healthcare benefits package has fallen dramatically. The pay is well below market value. Unable to hire new talent or replace lost headcount. Especially US-based employees. Perks & benefits offered to NICE employees are not extended to inContact employees, specifically US-based employees. inContact's revenue is carrying NICE, yet the decisions & policies made by NICE's CEO Barak Eilam are having a serious negative impact on the future, and success of inContact. The company that hire me, the one I once loved is gone. I don't have faith the CEO of NICE has the ability to replicate what Paul Jarman created.

NiCE Response

3y

Thanks for leaving us a review. Our employee surveys always point to strong trust in the vision and strategy of our leadership and most importantly our CEO. We also offer all employees a competitive compensation and benefits package. We have an annual calendar of processes in place, to review our employees’ performance and reward them accordingly. There is a broad merit process as well as bonuses, allowing for increases in pay. This has continued throughout the pandemic and even in today’s challenging market conditions, despite many other companies recently cutting salaries, laying off employees, decreasing bonuses or dropping them entirely. If you have any specific concerns, then we recommend that you reach out to your HR Business Partner to address them.

5.0

Jun 15, 2023

Excelent

Project manager/scrum master

Recommend

CEO approval

Business Outlook

Pros

The benefits and incentives are great

Cons

Slow or zero options to grow, it takes too much time to receive a salary raise or career movement

NiCE Response

3y

Thanks for taking the time to share some of your thoughts. We, at NICE, have multiple processes in place to review our employees' performance and reward them accordingly. We hire top talent and our "pay for performance" culture ensures that strong performers are duly compensated. We wish you the best of luck with your future career journey.

Viewing 169 - 171 of 460 Reviews

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Think twice…

Shareholders of NICE should be concerned.

Excelent

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