NiCE reviews

3.9

79% would recommend to a friend

(460 total reviews)
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Scott Russell

86% approve of CEO

75% positive business outlook

Reviews by job title

460 reviews

Reviews about "Compensation"

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2.0
Jun 14, 2023

Honest As I Can Be

Recommend
CEO approval
Business Outlook

Pros

NICE is a top known logo Opportunity to work remote Innovating strategies and to market

Cons

Fact based on experience: There is a large portion of the employee base that feels there is very little employee appreciation. I do also feel appreciation is scarce. NICE will do social media pushes for employees to participate in primarily to get the NICE brand elevated on social media and will give out small prizes to a small portion of employees that post about a great work life with NICE, but it seems direct appreciation is not abundant. Fact based on experience: There is more focus on the NICE image than there is on the employee. Opinion based on interactions and experience: NICE HR is not an advocate for the employee. NICE HR has been known to try and minimize employee performance to keep the performance curve within metrics that NICE abides by. Very few employees are thought to be exceptional regardless of performance, management feedback or reviews. Fact based on position experience: NICE does not pay salaries at market value or what competitors or other companies in the industry will pay. Internal promotions are capped as well. If a well performing employee wants to move to a position above what they currently have, the promotion or move will not happen if the pay increase to the new position is too much OR the salary of the new position will be decreased. NICE will take the opportunity to hire from outside the org. instead. Opinion: Very uninspiring leadership despite what posts in linkedin may state. Leaders who stand and speak about their company and employees from a queue card are not to be looked to for inspiration. Most exec public speeches contain rhetoric about how to tear down others rather than build up their own. Fact based on interaction with employees: Many employees complete internal company reviews with higher marks than they would had they trusted the company. Many employees do not feel the links to surveys reviewing life at NICE are truly anonymous.

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NiCE Response
3y
Thanks for taking the time to share some of your thoughts. We have multiple processes in place to review and improve our employees' performance, and a “pay for performance” philosophy that ensures our strong performers are duly compensated. Moreover, our employee surveys consistently show that there is great satisfaction with the leadership at NICE. We recommend that you reach out to your manager / HR business partner in order to discuss your specific concerns. Thank you for your feedback. I am sure that over the many years you have been at the company, that there have been considerable changes. We have an annual calendar of compensation processes including a broad merit process and bonuses, allowing for increases in pay. This has continued throughout the pandemic and even in today’s challenging market conditions, despite many other companies recently cutting salaries, laying off employees, decreasing bonuses or dropping them entirely. We encourage you to reach out to your direct manager or HR Business Partner to discuss your concerns.
2.0
Jun 13, 2023

Fear driven Sales

Recommend
CEO approval
Business Outlook

Pros

Good fun people to work with on the 2nd floor

Cons

Big company, commissions is a mess. Executives don't care about employees

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NiCE Response
3y
Thanks for taking out time to share some of your thoughts. Our employee surveys consistently show that there is great satisfaction with our leadership. Also, our "pay for performance" culture ensures that strong performers are duly compensated. We recommend that you reach out to your Manager/ HR business partner in order to discuss your specific concerns.
1.0
Jun 6, 2023

CEO is trying to ruin the company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only positive thing about working here is some of the awesome people I've become friends with.

Cons

Since this company literally paved the way for thousands of businesses to remain operational during the quarantine, and successfully transition to remote work, changing the policy and forcing employees to either badge in to a physical office or resign their position is going to destroy the current employee base. Barak Eilam is attempting a layoff without calling it a layoff so he doesn't have to pay out severance or unemployment insurance costs. It makes absolutely no sense. They don't pay the employees what they're worth, you can't get a raise or promotion because its "not in the budget" but they can send sales guys on exotic trips, and give shirts and throw parties. They will hire international employees instead of US employees because they're cheaper, but if they're on a work visa in the US, they'll pay them well over what their team members make.

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NiCE Response
3y
Thank you for your feedback. I am sure that over the 9+ years you have been at the company, that there have been considerable changes, and one of these would be the introduction of our hybrid model, NICE-FLEX. Our hybrid work model is based on only two days a week of work from the office to allow for in-person collaboration and connection, and 3 days of remote work. While other companies that were working remotely during the pandemic have returned to the office on a full-time or part-time basis (usually 3 days in the office), we are happy to provide our employees with real flexibility and independence through our NICE-FLEX model. Furthermore, we have an annual calendar of compensation processes including a broad merit process and bonuses, allowing for increases in pay. This has continued throughout the pandemic and even in today’s challenging market conditions, despite many other companies recently cutting salaries, laying off employees, decreasing bonuses or dropping them entirely. We encourage you to reach out to your direct manager or HR Business Partner to discuss your concerns.
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