There is a severe divide between administration and workers. Exempt employees can expect to work long hours and have little or no input into policies that affect their position, the quality of their work, and especially their clients. If you were to walk through the halls of outpatient services during work hours, you would see very few clinicians smiling or with open doors. This is due to a feeling of opression and overwork. Conversely the outpatient services management team appears to have not enough to do, other than identifying employees weaknesses, attending meetings and creating unnecessary, time wasting meetings for staff.
The electronic Healthcare documentation software they chose and implemented a year ago is excessively burdensome to clinicians. Management tells employees it is okay that they are struggling because it's a new system and not to be too hard on themselves. However the expectation of productivity and accurate documentation has not been adjusted accordingly. Therefore the clinicians are required to work many more hours. When mistakes are made management becomes impatient and sends demeaning memos.
