OPENLANE reviews

3.8

71% would recommend to a friend

(484 total reviews)
avatar

Peter Kelly

86% approve of CEO

69% positive business outlook

OPENLANE has an employee rating of 3.8 out of 5 stars, based on 484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OPENLANE employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

484 reviews
1.0
Jan 8, 2016

Other Bad Reviews

Recommend
CEO approval
Business Outlook

Pros

All the other negative reviews are spot on. The upper management is out of date and out of touch with the real world. They wouldn't know talent if it hit them in the face.

Cons

Management needs to be swept amd replaced with people who know how to manage. With people that appreciate honesty. If you give them the facts straight, they will deem you a trouble maker or whisleblower and you are done. Human resources will tell you they are on your side but they are NOT. Find another place to work. Don't waste your time and energy.

2.0
Jan 7, 2016

Lip Service Central

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits, lots of technology under one roof if you're in IT

Cons

The name of the game at KAR is saying but not actually doing something. So if you say you're focusing on people, well then, that's all you need to do -- and exactly what they did. Pick a topic--most of the time it was talked about as if it was done and that seemed to be enough, never amounted to any substantive changes and definitely meant no one was actually doing it. Growth through acquisition creates issues as there are duplicates of every leadership position at or above VP that ensure nothing really gets done. The desire for hiring "thought leaders" -- and replacing managers with years of technical background managing technical people with people who "manage people" has caused a many people to leave, for obvious reasons that only the senior IT leadership don't seem to understand--i.e. who wants to work for someone asked to manage something they barely understand? There's a palpable disdain for people who are technical and wish to remain that way and do a good job. A good company would be looking for ways to retain, train, and value those people.

1.0
Nov 4, 2015
Recommend
CEO approval
Business Outlook

Pros

The individual contributors are amazing! They move things along and protect the business despite senior leadership's lack of direction or even the tiniest of kahonies.

Cons

A lot of smoke will be blown into your nether regions. Senior leadership supposedly wants to move into this century, but whenever a suggestion is made to achieve such an end the power play games begin. I've never seen a senior leadership team that hates each other so much. Prepare to spend weeks on end figuring out how to name (yes title) a solution. These practices are promoted (even enjoyed) by the CIO. The CIO will not replace those that have quit because it dips into his bonus. Instead he will say "We can't just throw people at it". A few would ne nice! Nothing will get better if everyone spends every waking moment putting out fires. If you are an experienced professional prepare to have no voice. They will not listen! If you are not a full fledged follower you cannot work here without great pains. If you truly care and want to improve the culture this company will be highly frustrating until you're able to let that caring float out to sea. If you try to turn the ship they will walk you right off the plank, except they will wait until no one is looking, elbow you off the edge, and then act surprised that you're drowning in the water. All the while sharing lies of how they tried to throw you a life preserver. Anyone thinking of joining ITSS should reconsider. Work - life balance is a joke. Prepare to be available from 8am to 8pm at least 3 nights a week. As well as being told when you can take personal travel on the weekends. You need an afternoon off? You better put a PTO request in even though you've already worked 70 hours that week. There are too many opportunities out there right now. Keep moving.

Viewing 22 - 24 of 484 Reviews

Glassdoor has 519 OPENLANE reviews submitted anonymously by OPENLANE employees. Read employee reviews and ratings on Glassdoor to decide if OPENLANE is right for you.