Office Depot reviews

3.2

42% would recommend to a friend

(7,964 total reviews)
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Gerry Smith

41% approve of CEO

26% positive business outlook

Office Depot has an employee rating of 3.2 out of 5 stars, based on 7,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Office Depot employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
4.0
Oct 30, 2016
Recommend
CEO approval
Business Outlook

Pros

PTO- You'll be hard pressed to find a company with as good pto. Hourly pay- 40 hours, then overtime. Great entry level management experience. Most Sm's are very good. Many great coworkers, and mostly great customers.

Cons

It's a shame this company struggles. The culture is there. Very solid, ethical way of doing things. There are a lot of tools in place to help front line retail managers. However, The money problems in this company shows. The company is sitting on a pile of cash. Which is great. But, that's about all they have. They're not really making a lot of money. Which means a few things- Closing lots of stores. The stores that are still open, are very dated and need repair. Increasingly higher metrics to achieve. (Which you can't possibly meet) And even more metrics to be measured by. Increasingly desperate services gimmicks. Doing business across several fragmented platforms, which cause delays in delivery, wrong print orders, incorrectly priced products, etc. As far as daily ops activities, Your sm can make or break your daily life there. Most are absolutely great managers. Ops is a very detailed job. Lots of legwork. There's lots of responsibility, and many ways to mess up.

3.0
Dec 31, 2015
Recommend
CEO approval
Business Outlook

Pros

The Copy and Print department allows employees to make use of their creativity, design, and interpersonal skills. It is an excellent opportunity for honing personalized customer service skills, and forming relationships with repeat customers that lends an enjoyable familiarity to the job.

Cons

Customers who aren't familiar with computers or other technologies like fax machines and printers and are rude or unwilling to listen to the advice of the copy and print employees can make the position frustrating. Having to enforce store policies on payment for computer use, prices of services, proof approval, and copyright laws becomes difficult when the management refuses to stand by those policies during conflict with customers and instead allows them to berate employees and refund any and all payment for services rendered. For percentage of sales the Copy and Print department contributes to the overall store's sales goals, and the high volume of high quality work the department produces, the associates should be paid much more than we are currently. At any other company, the design work we produce would be much more expensive. At times, one almost feels taken advantage of.

1.0
Aug 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Nice building, talented but underutilized sales force.

Cons

Easy job if you can tolerate the pathetic lazy management. Unless you are affiliated with the Dell rejects that infect management you have no chance to advance. No real emphasis on sales, they focus on call metrics and other antiquated methods. Management simply checks the boxes and regurgitates the corporate rhetoric that is hung on the walls. I've never worked in a sales position that offers virtually no spiffs or has any worthwhile contests. They offer no motivation other than doing just enough to not get fired. The sales numbers are not transparent and management can't/won't address discrepancies in attainment. The VP has even stated openly in a town hall that "if you don't like it here, find another job".

Viewing 7 - 9 of 7,964 Reviews

Glassdoor has 8,660 Office Depot reviews submitted anonymously by Office Depot employees. Read employee reviews and ratings on Glassdoor to decide if Office Depot is right for you.