OneSupport reviews

3.0

34% would recommend to a friend

(850 total reviews)
avatar

Anthony Herrera

36% approve of CEO

27% positive business outlook

OneSupport has an employee rating of 3.0 out of 5 stars, based on 850 company reviews on Glassdoor which indicates that most employees have an average working experience there. The OneSupport employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

850 reviews
3.0
Jun 21, 2011
Recommend
CEO approval
Business Outlook

Pros

teleNetwork is a 24-hour center so you can work whenever you want for the most part. If you wish to work overnight, it is a bit more difficult. teleNetwork is an okay starting job.

Cons

teleNetwork has fairly low pay compared to other technical support companies. It is fairly easy to move up within the lower ranks, but movement into management is difficult.

4.0
Apr 18, 2011

Frustrating

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

teleNetwork does move you up quickly if you put in the work to satisfy your customers.

Cons

teleNetwork downsized and removed the tier III department altogether and put this workload on the L2 techs, with no pay raise.

Viewing 838 - 840 of 850 Reviews

Glassdoor has 881 OneSupport reviews submitted anonymously by OneSupport employees. Read employee reviews and ratings on Glassdoor to decide if OneSupport is right for you.