OneTrust Technical Support and Implementations Consultant reviews

2.4

25% would recommend to a friend

(73 total reviews)
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John Heyman

Not enough data to show CEO approval

32% positive business outlook

Technical Implementation Consultant/Support employees have rated OneTrust with 2.4 out of 5 stars, based on 73 company reviews on Glassdoor. This indicates that most Technical Implementation Consultant/Support professionals have an average working experience there. OneTrust is rated 34% below average by Technical Implementation Consultant/Support professionals compared to other employers within the Information Technology industry (3.6 stars).

Reviews by job title

73 reviews
3.0
Jul 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Great benefits, phenomenal people, solid product, work from home.

Cons

frequent work slowdowns, unkept advancement promises, sub-inflation-adjusted raises for 3 years in a row.

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OneTrust Response
1y
Thank you for sharing your Implementation Consultant experience. It's great to see you're enjoying the benefits, flexibility, and people. We're happy you see the value in our product as well especially as a Customer Experience team member. We've made positive strides toward becoming a generational company because of our successful products. We're true market leaders in a space that matters. It's disappointing to see that you had a negative experience with OneTrust's performance management process. We believe career progression and advancement can happen in a number of ways - through new assignments or rotational opportunities, learning new skills, exposure to new customers or problems to solve, and promotions. When you’re defining and operating in a dynamic market there are no shortage of those opportunities. We became a market leader by challenging ourselves, learning every day, and never being satisfied. In the past few performance review cycles, many of our team members were also promoted or moved laterally into new roles within the company. We will continue to promote these opportunities and other career development offerings in the future.
2.0
Jul 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Work life balance is good, however will depend on your team. Don't work more than 40 hours, and have clear boundaries. Health benefits and unlimited PTO are top notch

Cons

Stuck at the bottom of the corporate ladder, with minimal to no room to move upwards. Unclear on what the path to success and promotion are, and when it rarely is clear, the company is too political to even stay true to their word when it matters. Executive team is a joke. Constant change and miscommunication. Have no clue what the product is even capable of in the field. Never safe. Constant layoffs and fear that you might be next. Salary is lackluster. Been here 3 years and the bonus and salary increase last promotion cycle was a slap in the face.

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OneTrust Response
1y
Thanks for sharing your feedback. Our Total Rewards team has done a lot of great work to enhance our employees benefits packages over the past few years. From flexible PTO to generous global parental leave and company-paid healthcare premiums in the US, it gives our people the support they need outside of work. At OneTrust, we believe career progression and advancement can happen in a number of ways - through new assignments or rotational opportunities, learning new skills, exposure to new customers or problems to solve, and promotions. When you’re defining and operating in a dynamic market there are no shortage of those opportunities. We became a market leader by challenging ourselves, learning every day, and never being satisfied. In the past few performance review cycles, many of our team members were also promoted or moved laterally into new roles within the company. We will continue to promote these opportunities and other career development offerings in the future. There's been a lot of change at OneTrust recently. With the shifts in regulations, technology, and society - especially around data and AI - our company has a responsibility to update our strategy to ensure our 14,000 customers get what they need to carry out successful trust programs. We acknowledge that comes with internal change, and that dynamic environment isn't for everyone. We also understand there's a lot of work to do. There's always room for improvement, and OT leadership appreciates the feedback they hear and read from employees. We've seen this in action from changes they've made as a result of our anonymous employee engagement survey feedback. Like many companies, we regularly evaluate our organizational needs to best serve our customers and to position the company for long-term success. We acknowledge the contributions of those that have been part of the OneTrust team and wish them the very best in their future endeavors.
4.0
Jun 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Salary Environment Freedom to organize your time Flexible pto

Cons

Middle point between start up and corporate mentality makes things awkward

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OneTrust Response
2y
Thank you for sharing your perspective. We appreciate your feedback! Just as you said, the environment of the Madrid office is incredible. The people are collaborative, passionate, and fun to work with. When you combine that with our compensation, benefits (like flexible PTO), and autonomy in each role, OneTrust Madrid truly is a great place to work. Now that OneTrust is 8 years old, we have transitioned from scrappy start up to maturing scale up. We have built up a ton of success in our start up days, but it's only just beginning - we have a lot more exciting, challenging work ahead to build OneTrust's future. We acknowledge that this phase of OT's growth comes with a lot of change. There are leadership changes, process changes, and even product changes as the industries we operate in shift within the data and AI space. These changes are natural for a successful tech company like ours. They are also opportunities for us to evolve and grow which gives our people a rare career experience. Thanks again for your feedback.
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