OneTrust Technical Support and Implementations Consultant reviews

2.4

25% would recommend to a friend

(73 total reviews)
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John Heyman

Not enough data to show CEO approval

32% positive business outlook

Technical Implementation Consultant/Support employees have rated OneTrust with 2.4 out of 5 stars, based on 73 company reviews on Glassdoor. This indicates that most Technical Implementation Consultant/Support professionals have an average working experience there. OneTrust is rated 34% below average by Technical Implementation Consultant/Support professionals compared to other employers within the Information Technology industry (3.6 stars).

Reviews by job title

73 reviews
3.0
Dec 27, 2023

Average

Recommend
CEO approval
Business Outlook

Pros

Team spirit, flexible working, clear processes

Cons

Bad senior leadership, company strategy unclear/ changing , micro management

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OneTrust Response
2y
Thanks for sharing your OneTrust experience. Our teams are supportive, dedicated, and smart which makes collaborating one of the best parts about working at OneTrust. We're proud to provide workplace flexibility for most of our roles. It's great to see you had clear processes to follow as well! Over the past 1-2 years, OneTrust began scaling to bring in key senior leaders from other successful tech companies to direct and grow our teams. This was a strategic decision to get influential leaders with proven track records so that OneTrust can reach its full potential while prioritizing long-term growth. They are driving our strategy for our Trust Intelligence Platform so that our software meets the needs of our customers now and into the future. As the trust landscape evolves, we need these leaders to help guide us in the right direction. This "start-up to scale-up" journey is a natural trajectory for companies like ours, and we look forward to OneTrust's future. Thanks again for sharing your perspective.
1.0
Dec 5, 2023
Recommend
CEO approval
Business Outlook

Pros

-Some very good people -Good collaboration within my specific team -Chance to work from abroad

Cons

-Terrible salary transparency and huge inequalities -Unpredictable upper management -Multiple rounds of mass firing while continuing to hire hundreds -Too low standards when hiring -Truly awful recruiting experience, with recruiter taking advantage of lack of negotiating experience of grads to pay them below what they are worth -Unpleasant culture -Monotonous job -Difficult to move across teams

1.0
Nov 23, 2023
Recommend
CEO approval
Business Outlook

Pros

- It was good in the beginning but not worth it after early 2022! - Base salary was good

Cons

All of the negative reviews that are stated here are actually true. Company name is OneTrust but upper management and Kabir actions proved that they cannot be trusted. What actions you ask? let me list few out for you: - Kabir + Leadership claimed that there was no need to worry about job security due to VC funding in 2020, then laid off hundreds (200-300 employees) just a one week later with no warning (Mind you this was at the beginning of covid). They hosted all hands meeting to assure everyone their job is secure only to be laid off the week after. Like why would you do this if you are going to conduct layoffs? - Deceitful practices of cost savings by attrition. Did mass hiring in 2021 and 2022 and said sorry we messed up when they laid off 950 people! This is 25% of the employees in your company man. How do you mess up that big?? 950 employees who were there less than an year and also some experience people on product team were laid off in 2022 because of federal interest rate was getting high. Management and Senior Management assured us there's no more layoffs happening now. - OneTrust acquired a company called Planetly in 2021 and in December 2022 they laid off all 200 employees and closed its office with no explanation or whatsoever. Even the Planetly co-founder shared post on his Linkedin about how upset this was to him and if he knew it was going to be shutdown he wouldn't have sold the company to OneTrust. This layoffs occured after Kabir and his team assured everyone of no more layoffs so where's the trust really from upper management? - I was told there would be no more planned layoffs after this as well by my Senior Managers and Managers. The company has been quietly laying employees off this year by saying that they moved on or their position is being eliminated or they put people in PIP only to fire them one month after. Mind you these employees are with the company for over 3 years and they are performing in their job well. This is an attempt to save money as those positions were replaced immediately with less expensive new hires. I have seen where people who are making 90$k salary per year are being fired and being replaced with $75k as a cost saving measures. This has happened across the company as a whole with multiple people that I know of who were affected by this. How low can Kabir and his team go just to save money and be profitable? The strategy to reflect profitability by lowering payroll expenses does not make a company strong in the long term. They have money to promote VPs and upper management but now for anyone lower? There have been no raises for past two years if you're Sr. Manager or below. Make it make sense??

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OneTrust Response
2y
Thank you for sharing your perspective. Like many companies, we regularly evaluate our organizational needs to best serve our customers and to position the company for long-term success. We acknowledge the contributions of those that have been part of the OneTrust team and wish them the very best in their future endeavors.
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