OneTrust reviews

3.3

53% would recommend to a friend

(1,383 total reviews)
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John Heyman

37% approve of CEO

47% positive business outlook

OneTrust has an employee rating of 3.3 out of 5 stars, based on 1,383 company reviews on Glassdoor which indicates that most employees have a good working experience there. The OneTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Aug 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Welcoming team that will help get you up-to-speed. Fun people to spend time with during work and play. Well-defined, mature processes in place. Decent documentation to help you do your job. No obsessive micromanagement. Have a decent, defined leveling structure although how they adhere to it is more questionable. Excellent compensation and benefits. Respected in the industry with big-name clients. Pay for your IAPP certs (Although not sure how helpful this will be for my career)

Cons

Many questionable strategic decisions: Dud Acquisitions? Upsizing to a new office when the old one is not even close to fully utilized? RTO position? Make up your mind about in-house services vs partners? Laid off before vesting 401k match or stock; why'd y'all even hire me in the first place? Don't talk about multi-year plans when you can't even get one year right! Clear mismatch between sales demand and capacity/hiring in a pretty short timeframe. Interplay between different departments generally poor; people outside direct circle not caring for your opinions, concerns, feedback. Product led strategy annoys customers when basic feature requests are ignored. Overly optimistic 'financial transparency' all-hands with the mask the true situation with regards to health/IPO.

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OneTrust Response
1y
Thank you for sharing your experience. We appreciate both your positive and negative feedback. Our teams are a great, hard-working workforce. They know how to celebrate wins both in and out of the office, and they're all driven to help companies use data and AI responsibly. While our internal processes will change over time (we believe there's always room for improvement!), it's great to see that you had supportive management with defined structure. Additionally, our Benefits team has done a fantastic job to introduce new benefits over time to support our employees in all walks of life. We look forward to the future enhancements they make to our benefits packages. Regarding RTO, we're being intentional about the culture we want to create by investing in our workspaces to give our people a place where they can do their most valuable work together. That said, we're committed to a flexible approach. We have recently realigned our organization around our core product strategy. Like many companies, we regularly assess our organizational needs to best serve our customers and position the company for long-term success. This realignment is aimed at significantly enhancing our speed, responsiveness, and flexibility. The restructuring was carefully considered, and we repositioned many employees into new business units and roles to minimize the impact on our workforce. Unfortunately, some employees were affected, and we have supported them through this transition. While this transition brings change, it also presents immense opportunities. Our commitment to supporting our customers remains unwavering, and we are confident that we will continue to foster greater innovation, success, and sustained growth.
2.0
Aug 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Flexible work schedule and decent base pay

Cons

You have to jump through hoops to get internal resources aligned on active deals, constant turnover with leadership, no real sales process/motion, job security is a joke.

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OneTrust Response
1y
Thank you for sharing your feedback. It's disappointing to see you didn't enjoy your experience as an AE. We have recently realigned our organization around our core product strategy. Like many companies, we regularly assess our organizational needs to best serve our customers and position the company for long-term success. This realignment is aimed at significantly enhancing our speed, responsiveness, and flexibility. The restructuring was carefully considered, and we repositioned many employees into new business units and roles to minimize the impact on our workforce. Unfortunately, some employees were affected, and we have supported them through this transition. While this time brings change, it also presents immense opportunities. Our commitment to supporting our customers remains unwavering, and we are confident that we will continue to foster greater innovation, success, and sustained growth. We also just brought on a new Chief Revenue Officer, Roger Egan, to our Executive team, and we're excited by the future as he leads our Sales teams through a time of transformation for data and AI. Thanks again for sharing your feedback.
1.0
Jul 24, 2023

Layoff Central

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun and engaging work environment

Cons

No job security. Uninvolved management.

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OneTrust Response
2y
Thanks for sharing your feedback. It's great to see you've enjoyed the OneTrust work environment. Collaborating with everyone at work brings a lot of fun energy to the day-to-day. With our innovative product and market opportunities, our work is also dynamic and agile, so two days are rarely the same. Most importantly, partnering together to deliver trust is meaningful. We all have an opportunity to make a huge positive impact on companies and their customers, and that's not something you get with every employer. Being part of OneTrust now is special because there is a large total addressable market at our finger tips along with exciting updates to our culture and employee experience. We also have quarterly anonymous employee engagement surveys where our leaders get to hear directly from our people so that they can get involved to provide a place where our people can do their best, valuable work.
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