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Ontrak Health

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Ontrak Health reviews

2.7

38% would recommend to a friend

(332 total reviews)

Brandon LaVerne

47% approve of CEO

29% positive business outlook

Ratings by category

3.4

Compensation and benefits

3.3

Diversity & inclusion

3.1

Work/Life balance

2.9

Culture & values

2.6

Career opportunities

2.5

Senior management

Ontrak Health has an employee rating of 2.7 out of 5 stars, based on 332 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Ontrak Health employee rating is 21% below average for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Reviews by job title

332 reviews
5.0
Dec 21, 2015

Employee Review

Community care coordinator
Recommend
CEO approval
Business Outlook

Pros

Able to work remotely from home. Lucrative pay and benefits. Company provides paid expense to travel Los Angeles CA. (flight hotel meals and car...to commute to jobsite) How awesome is that & of course paid training. 401K, Paid Holidays (10) Vacation days, Sick days.

Cons

traveling to members with some distance travel can extend a 6 hour day round trip. May want to consider a newer car/Second car because you will rack up miles and maintenance quickly.

1.0
Nov 14, 2015

Care Coach RN

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent benefits, opportunity to help patients with addictions

Cons

I can hardly give this place a full star. At first I was so very excited about working here. I believed in the mission, as they were great in selling it. However, the emphasis was always on enrollment and never on quality care, how to manage members effectively or any education regarding case/care management. Management talks down to employees, lies, manipulatates and tries to intimidate. Conference calls are held to talk negatively about other employees. Questions regarding procedures are never answered timely and are often ignored. Chief Medical Officer is extremely smart but is condescending to nurses and often brags, is sarcastic and rarely warm. Providers complain due to not being paid in a timely manner. Very unorganized, managed by Mamangement is clicky, BFFs who gossip and don't know how to treat people. Just a horrible experience overall but I did take away some knowledge regarding remote work and insurance.

avatar
Ontrak Health Response
10y
I am truly sorry that your experience at Catasys was/is an unpleasant one. It isn't clear if you are a current or former employee however either way there are procedures in place that allow employees to be heard. If you are currently employed at Catasys I would encourage you to seek out ways to communicate your opinions. And if you have been terminated, whether voluntarily or involuntarily we appreciate your feedback and we always strive to make sure that we provide a warm, professional and supportive working environment. We wish you nothing but the best in your professional pursuits.
1.0
Oct 2, 2015

Care Coach

Care coach
Recommend
CEO approval
Business Outlook

Pros

This company offers the possibility of working remotely from home with unlimited personal time off. This company offers good insurance benefits, 401k and generous vacation days.

Cons

Poorly organized, supervisors breed an atmosphere if insecurity, policy and procedure change on an almost daily basis. conflicting information is in abundance.

Viewing 328 - 330 of 332 Reviews
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ReviewsOntrak Health reviews

Glassdoor has 339 Ontrak Health reviews submitted anonymously by Ontrak Health employees. Read employee reviews and ratings on Glassdoor to decide if Ontrak Health is right for you.